Assignment 301 Principles of communication in an adult social care setting
Assignment 301 Principles of communication in an adult social care setting
Task A
Ai – Identify four reasons why people communicate
To build relationships and socialise
To express feelings and emotions
To share information
To be understood
Aii – Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioners.
By having effective communication within a service you can encourage active participation from the service users, carers, colleagues and anyone else using the service. If effective communication is used, you are able to promote empathy and reach a shared understanding.
Aiii Identify three ways of finding out the communication and language needs of an individual
Asking the individual – You would be immediately be able to establish their most effective way of communicating.
By observing the individual – You would be able to visually see if they need any aid to communicate
Asking friends and family – They will be able to inform you of the most effective way to communicate and the most preferred by the individual
Looking at the individuals care plan – You would be immediately informed off the preferred method of communication and the way in which is best to communicate with the individual
Aiv – Describe three factors to consider when promoting effective communication
There are many different factors that need to be considered when using effective communication. You need to establish whether the person needs any aids to assist them when communicating. Once you have established this, you need to find the best possible way to communicate with them. The way in which you approach that person, does your body language need to be considered or your tone of voice? This could be so you make the person feel as comfortable as possible to ensure you they are reading your body language correctly. The environment may need
Task A
Ai – Identify four reasons why people communicate
To build relationships and socialise
To express feelings and emotions
To share information
To be understood
Aii – Describe two ways how effective communication can affect relationships in an adult social care setting between individuals using the service, their carers, colleagues and other practitioners.
By having effective communication within a service you can encourage active participation from the service users, carers, colleagues and anyone else using the service. If effective communication is used, you are able to promote empathy and reach a shared understanding.
Aiii Identify three ways of finding out the communication and language needs of an individual
Asking the individual – You would be immediately be able to establish their most effective way of communicating.
By observing the individual – You would be able to visually see if they need any aid to communicate
Asking friends and family – They will be able to inform you of the most effective way to communicate and the most preferred by the individual
Looking at the individuals care plan – You would be immediately informed off the preferred method of communication and the way in which is best to communicate with the individual
Aiv – Describe three factors to consider when promoting effective communication
There are many different factors that need to be considered when using effective communication. You need to establish whether the person needs any aids to assist them when communicating. Once you have established this, you need to find the best possible way to communicate with them. The way in which you approach that person, does your body language need to be considered or your tone of voice? This could be so you make the person feel as comfortable as possible to ensure you they are reading your body language correctly. The environment may need