assignment one
Managing Human, Physical and Technological Resources
This assignment is based on the Human, Physical and Technological resources Tesco use to make their business successful and effective.
Human Resources
The first resource that I am going to study is Human Resources. Human Resources are the people who work for Tesco. They need to be treated carefully and with respect. Tesco manage their staff in different ways to run successfully
Staffing to meet changing business demands
Staffing to meet changing business demands mean that Tesco now have a number of different staff working for them depending on how busy or not they are. For instance, Tesco recruit more staff at Christmas time because they know they have a lot more customers then. Having more staff at this busy time means customers are being served quicker. They don’t have to wait as long to be served and they get good customer service and will want to come back again. This means that the sales and profits increase, making Tesco more effective.
Co-ordination of team resources to meet targets
Staff members at Tesco have unique talents. Tesco put a staff member who is good with customers onto the shop floor to deliver good customer service. Having a staff member who is good with customers on the shop floor or on tills is effective for Tesco as it will encourage customers to come back, as they have received good customer service and will leave Tesco happy. They will continue to shop in Tesco and this will increase sales and profit.
Monitoring of team performance
Monitoring of team performance means making sure that everyone who works at Tesco knows what they are doing and are performing well in their job. Tesco hold regular meetings to monitor their team performance. This is effective for Tesco as it encourages the workforce to work harder and clarifies what they are supposed to be doing; this makes the employees content and confident in their role. A happy workforce is a more productive workforce
This assignment is based on the Human, Physical and Technological resources Tesco use to make their business successful and effective.
Human Resources
The first resource that I am going to study is Human Resources. Human Resources are the people who work for Tesco. They need to be treated carefully and with respect. Tesco manage their staff in different ways to run successfully
Staffing to meet changing business demands
Staffing to meet changing business demands mean that Tesco now have a number of different staff working for them depending on how busy or not they are. For instance, Tesco recruit more staff at Christmas time because they know they have a lot more customers then. Having more staff at this busy time means customers are being served quicker. They don’t have to wait as long to be served and they get good customer service and will want to come back again. This means that the sales and profits increase, making Tesco more effective.
Co-ordination of team resources to meet targets
Staff members at Tesco have unique talents. Tesco put a staff member who is good with customers onto the shop floor to deliver good customer service. Having a staff member who is good with customers on the shop floor or on tills is effective for Tesco as it will encourage customers to come back, as they have received good customer service and will leave Tesco happy. They will continue to shop in Tesco and this will increase sales and profit.
Monitoring of team performance
Monitoring of team performance means making sure that everyone who works at Tesco knows what they are doing and are performing well in their job. Tesco hold regular meetings to monitor their team performance. This is effective for Tesco as it encourages the workforce to work harder and clarifies what they are supposed to be doing; this makes the employees content and confident in their role. A happy workforce is a more productive workforce