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Assignment Two Intro to MAGMT

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Assignment Two Intro to MAGMT
COURSE: INTRODUCTION TO MANAGEMENT
ASSIGNMENT TWO
ISSUE DATE: Thursday November 20, 2014
DUE DATE: Tuesday December 2, 2014
Senior Lecturer: Kirkland Anderson

Please complete this assignment in groups consisting of two (2) persons.
Thinking Outside the Box
UPS is considered today as a business success story. Since its inception it faced many challenges both internal and external. However, the company’s managers have constantly analysed its environment. This practice enables the managers to be proactive.
By way of research, kindly provide answers to the following questions:
a. What external factors were affecting UPS’s Human Resource Practices? How did UPS respond to these trends?

b. Why is efficiency and safety so important to UPS? What role do the company’s industrial engineers play in how employees do their work?

c. What changes did the company make to its driver training program?

d. What advantages and weaknesses do you see to this training approach for {1} the trainee {2} the company?
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