It is considered that organizations commonly struggle to succeed in effectively motivating employees, resulting in poor employee performance (Dobre, 2013). This analysis evaluates how Authoritarian leadership approaches of line-managers affected employee performance levels at Polyglot International School of Beijing (PIS), an accredited private international school, providing education to children of foreign nationals (expatriates) in Beijing.
The continued downtrend in student enrollment and retention experienced at PIS in 2014 roused concern as the enrollment situation had reached a …show more content…
Firstly, assuming that all CIS (Council of International Schools) accredited private international schools in Beijing (our competitors) are similar in standard of facilities, quality of curriculum, and experienced similar enrollment trends, we focused internally to identify factors that would differentiate PIS from its competitors. A SWOT analysis identified our weaknesses cost of tuition, and strengths as customer service and employee performance. The latter factors would prove vital for the continued economic stability of …show more content…
A review of the salaries and benefits of employees in comparison with education industry benchmarks revealed that employees at PIS enjoyed competitive salaries with the additional benefits of meal allowances and contractual bonuses. In addition, the analysis also revealed a low employee turnover rate. Based on this evidence, we concluded that physiological and safety needs (Herzberg, 1968) of employees at PIS were indeed being met and was unlikely to be a contributing factor to the poor performance (Buchanan and Huczynski, 2017). This was considered a good foundation that allowed employees the opportunity to grow and aspire toward job recognition, and greater job responsibility (House and Wigdor,