BSHS 305 Client Paper: Human Services
Client Paper
Laura Gisel
BSHS/305
Angela Murray
11/06/2014
Now-a-days there are multiple reasons as to why a client may be in need of assistance. Life happens, and we all need help at some point or another. There is a variety of agency that can provide the help these clients need, the agencies can be either public or private, and the job of the human service worker is to help the client become more self-sufficient. Human services workers help clients that are unable to help themselves (the elderly and the children). In this day, there are a variety of services geared towards the many needs of the clients. The first steps to providing help to the client is evaluating what their needs are. Then prepare a course of treatment …show more content…
and then put that treatment plan into action. This can be done by either direct assistance or done by coordination with the client. The services provided depends on the need of the clientele. The need can range from a practical standpoint; helping with daily living activities such as eating, dressing, bathing, and so forth. This type of service is often provided in hospitals, shelters, and residential care facilities for the elderly or the disabled. Then there are problems that can come from the many changes in society. They can range from job loss, becoming homeless or are homeless, child care assistance and even food stamps to help with food. Some problems that can be had as well are substance abuse (alcohol or drugs), mental or physical illness, grief, disabilities, caring for children and families, domestic violence, veterans, and personal loss. Human service workers act as a liaison between the client and the care provider.
Each client will have a tailor based plan of action. "The steps differ, based on where the client is at that point in time," says Deborah Jackson, a family, self-sufficiency coordinator for the housing commission in Annapolis, MD. As a human service workers, we cannot and should not force a client to accept the help one is offering. If they client is not ready for the help then, it will not work. Many clients are in an unstable emotional state, many being put into situations they have never been in before. Offering support to the client is a must. "Clients have the enthusiasm to improve their lives," says Jackson. We as helpers need to do our best to maintain that level of enthusiasm for the clients, if they see that we are excited to help them get back on their feet, the hope is they will stay as …show more content…
excited. As human services workers, we have the option to work in a variety of fields to help the client. Some of those are legal and victim assistance organizations, employment agencies, food and nutrition agencies, multipurpose human services organizations, public safety and disaster relief organizations, youth development, and housing and shelter organizations. Each one of these organizations can handle a wide variety of client problems. They can help the homeless, teenagers and children with recreational programs, food for those in need and even help people recover from natural disasters. These organizations can also assist clients find jobs (through programs like Michigan Works, ran through DHS), and help our senior citizen population with housing. As the helpers in the human service world, we going to be working with a wide range of clients. They range from the elderly to the young child, the homeless, families, immigrants and even those with a criminal record. We cannot judge these clients, they all come from different backgrounds and have different situations. There will also be times we will work with those clients who have disabilities. Aiding those clients often centers around helping the client learn how to live independently. Offering them rehabilitation services to get back on their feet is key. There are also services to help the client who needs around the clock care and assistance and for those we can offer suitable residential care facilities. Another group of clientele that may require services for different needs are the veterans. Helping these vets find housing, skilled trade jobs or even just help them to navigate through the wide variety of programs available to the veteran. Human service workers can work directly with the client, providing them the services of their organization and then there are administrators who don’t work face to face with the client. Case workers and case managers help the client develop a plan and follow through with that plan. Counselors work to provide groups of people and individuals who have a wide range of needs such as marital difficulties or other problems. Counselors can diagnose and treat clients with mental and emotional disorders. Some councilors chose to work with one group of people such as children. Psychologists diagnose those with mental and emotional disorders as well. They can provide one on one and group sessions. Social workers help the clients cope and deal with everyday issues, and they can also act as an advocate for clients and refer them to other resources if they need to. As I have listed in this paper, there are many different areas that a client can get help for some of the problems listed. In order to effectively complete these needs of the client, the helper must assert a certain level of helping skills. There are four common skills that we as helpers need to have. They are communication skills, and this is the ability to listen to the client and their needs effectively, to ask questions and to provide whatever information the client and their needs. To actively listen to the client and the words they speak our body language and gestures need to represent the listening. Listen to the meaning of the words, the emotions behind those words and its content. Questioning is part of the communication process and it clarifies, challenges, and even creates an opportunity to share with the client any additional details and to clarify even if the clients understands correctly what is going on. The second skill is motivational skills, having this skill ensures you 'll be able to influence the client to take action on their own after the helping session. There are many factors that can go with this skill; needs, desires, the drive, and even incentives to keep the client motivated. Acknowledging the clients strong areas and the weak ones too will help to determine what should be used as motivation for them. As that old saying goes, "you can lead a horse to water but you cannot make him drink" this is the same with clients. You can lead them to the help, but you can 't make them put in the work if they don 't want to. Another of the four skills a helper should have is the problem-solving skills. These included however not limited to pinpointing the causes of a problem, triggers for that problem, differentiating between the symptoms and the problem itself, and then having the ability to generate a variety of solutions to fix the actual problem. The last skill is conflict resolution, involves having knowledge about the different styles in conflict resolution (such as Thomas Kilmann’s: Competitive, Collaborative, Compromising, Accommodating, and Avoiding, May 2008). This also includes Internet-Based Rational Approach (IRB0 and learning the rules of this as well as the problem conflict resolution. The helping professional may be called in to help the communication and the problem-solving skills between the two parties involved. Helping them to focus on the facts rather than the personalities or the blaming of others.
It takes a special type of person to can help the client and to be able to keep on the right track.
We are all different, and our needs are all different. Some needs will take longer to fix than others. The goal is to provide a safe and trustworthy platform for the client to stand on and to begin the steps of getting back to the life they once were living.
References
Buddy, T. (2014, October 01). Substance Abuse. Retrieved from http://alcoholism.about.com
Kilmann, Thomas, (May 2008). Competitive, Collaborative, Compromising, Accommodating, and Avoiding. Retrieved from: http://www.kilmanndiagnostics.com
Moffat, Colleen Teixeira, Occupational Outlook Quarterly, v55 n3 p22-32 Fall of 2011. 11 pp.
http://web.b.ebscohost.com.ezproxy.apollolibrary.com/ehost/pdfviewer/pdfviewer?sid=6bd60c9d-086d-4078-9419-fc244c5a4dfd%40sessionmgr114&vid=3&hid=115
Laura Gisel
BSHS/305
Angela Murray
11/06/2014
Now-a-days there are multiple reasons as to why a client may be in need of assistance. Life happens, and we all need help at some point or another. There is a variety of agency that can provide the help these clients need, the agencies can be either public or private, and the job of the human service worker is to help the client become more self-sufficient. Human services workers help clients that are unable to help themselves (the elderly and the children). In this day, there are a variety of services geared towards the many needs of the clients. The first steps to providing help to the client is evaluating what their needs are. Then prepare a course of treatment …show more content…
and then put that treatment plan into action. This can be done by either direct assistance or done by coordination with the client. The services provided depends on the need of the clientele. The need can range from a practical standpoint; helping with daily living activities such as eating, dressing, bathing, and so forth. This type of service is often provided in hospitals, shelters, and residential care facilities for the elderly or the disabled. Then there are problems that can come from the many changes in society. They can range from job loss, becoming homeless or are homeless, child care assistance and even food stamps to help with food. Some problems that can be had as well are substance abuse (alcohol or drugs), mental or physical illness, grief, disabilities, caring for children and families, domestic violence, veterans, and personal loss. Human service workers act as a liaison between the client and the care provider.
Each client will have a tailor based plan of action. "The steps differ, based on where the client is at that point in time," says Deborah Jackson, a family, self-sufficiency coordinator for the housing commission in Annapolis, MD. As a human service workers, we cannot and should not force a client to accept the help one is offering. If they client is not ready for the help then, it will not work. Many clients are in an unstable emotional state, many being put into situations they have never been in before. Offering support to the client is a must. "Clients have the enthusiasm to improve their lives," says Jackson. We as helpers need to do our best to maintain that level of enthusiasm for the clients, if they see that we are excited to help them get back on their feet, the hope is they will stay as …show more content…
excited. As human services workers, we have the option to work in a variety of fields to help the client. Some of those are legal and victim assistance organizations, employment agencies, food and nutrition agencies, multipurpose human services organizations, public safety and disaster relief organizations, youth development, and housing and shelter organizations. Each one of these organizations can handle a wide variety of client problems. They can help the homeless, teenagers and children with recreational programs, food for those in need and even help people recover from natural disasters. These organizations can also assist clients find jobs (through programs like Michigan Works, ran through DHS), and help our senior citizen population with housing. As the helpers in the human service world, we going to be working with a wide range of clients. They range from the elderly to the young child, the homeless, families, immigrants and even those with a criminal record. We cannot judge these clients, they all come from different backgrounds and have different situations. There will also be times we will work with those clients who have disabilities. Aiding those clients often centers around helping the client learn how to live independently. Offering them rehabilitation services to get back on their feet is key. There are also services to help the client who needs around the clock care and assistance and for those we can offer suitable residential care facilities. Another group of clientele that may require services for different needs are the veterans. Helping these vets find housing, skilled trade jobs or even just help them to navigate through the wide variety of programs available to the veteran. Human service workers can work directly with the client, providing them the services of their organization and then there are administrators who don’t work face to face with the client. Case workers and case managers help the client develop a plan and follow through with that plan. Counselors work to provide groups of people and individuals who have a wide range of needs such as marital difficulties or other problems. Counselors can diagnose and treat clients with mental and emotional disorders. Some councilors chose to work with one group of people such as children. Psychologists diagnose those with mental and emotional disorders as well. They can provide one on one and group sessions. Social workers help the clients cope and deal with everyday issues, and they can also act as an advocate for clients and refer them to other resources if they need to. As I have listed in this paper, there are many different areas that a client can get help for some of the problems listed. In order to effectively complete these needs of the client, the helper must assert a certain level of helping skills. There are four common skills that we as helpers need to have. They are communication skills, and this is the ability to listen to the client and their needs effectively, to ask questions and to provide whatever information the client and their needs. To actively listen to the client and the words they speak our body language and gestures need to represent the listening. Listen to the meaning of the words, the emotions behind those words and its content. Questioning is part of the communication process and it clarifies, challenges, and even creates an opportunity to share with the client any additional details and to clarify even if the clients understands correctly what is going on. The second skill is motivational skills, having this skill ensures you 'll be able to influence the client to take action on their own after the helping session. There are many factors that can go with this skill; needs, desires, the drive, and even incentives to keep the client motivated. Acknowledging the clients strong areas and the weak ones too will help to determine what should be used as motivation for them. As that old saying goes, "you can lead a horse to water but you cannot make him drink" this is the same with clients. You can lead them to the help, but you can 't make them put in the work if they don 't want to. Another of the four skills a helper should have is the problem-solving skills. These included however not limited to pinpointing the causes of a problem, triggers for that problem, differentiating between the symptoms and the problem itself, and then having the ability to generate a variety of solutions to fix the actual problem. The last skill is conflict resolution, involves having knowledge about the different styles in conflict resolution (such as Thomas Kilmann’s: Competitive, Collaborative, Compromising, Accommodating, and Avoiding, May 2008). This also includes Internet-Based Rational Approach (IRB0 and learning the rules of this as well as the problem conflict resolution. The helping professional may be called in to help the communication and the problem-solving skills between the two parties involved. Helping them to focus on the facts rather than the personalities or the blaming of others.
It takes a special type of person to can help the client and to be able to keep on the right track.
We are all different, and our needs are all different. Some needs will take longer to fix than others. The goal is to provide a safe and trustworthy platform for the client to stand on and to begin the steps of getting back to the life they once were living.
References
Buddy, T. (2014, October 01). Substance Abuse. Retrieved from http://alcoholism.about.com
Kilmann, Thomas, (May 2008). Competitive, Collaborative, Compromising, Accommodating, and Avoiding. Retrieved from: http://www.kilmanndiagnostics.com
Moffat, Colleen Teixeira, Occupational Outlook Quarterly, v55 n3 p22-32 Fall of 2011. 11 pp.
http://web.b.ebscohost.com.ezproxy.apollolibrary.com/ehost/pdfviewer/pdfviewer?sid=6bd60c9d-086d-4078-9419-fc244c5a4dfd%40sessionmgr114&vid=3&hid=115