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Ballard Integrated Managed Services

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Ballard Integrated Managed Services
Value Alignment
BIMS Research Study Overview
QNT 351
January 17, 2012
Team,
This is very well written and the research is one that can be effectively proven and lead to further analysis to improve employee/management relations. This is a very applicable business research problem.
Watch out for grammatical errors and work on sentence structure. You might one to have additional references to strength you related literature.
Overall, you did a nice job. 7.75/8.0
BIMS Research Study Overview
Headquartered in New York City, The Ballard Integrated Managed Services (BIMS) is a support service company that specializes in providing housekeeping and food services to many corporations and institutions to include 22 Fortune-100 businesses. The focus of the research is the BIMS site at Douglas Medical Center (BIMS-DMC). The problem BIMS is facing is to determine the cause for the decrease in worker productivity and morale, which resulted in an increase in complaints from the hospital staff and administration.
The purpose of the survey is for BIMS-DMC employees to express their view about their job and to compute descriptive and frequency techniques and further study data for possible correlations. The research questions ask if respondents enjoy working for BIMS, how many times they have called in sick, if they are well trained, if they are paid fairly, and if they like their supervisor. Our assumption is that at 17% participation, this survey will not have enough participants to get enough data to determine the problems in BIMS-DMC; a larger sampling or new sampling method may have to be acquired.
The instrument used in collecting the data was from a sample survey. In some sample surveys, a couple of questions that may be included could stem from demographics and age brackets. Also, some of other areas of consideration that may be included are a rating scale. For example, a rating scale is stated poor, fair, good, very good, and excellent, but in this survey its



References: Problem Gambling Institute of Ontario. (2013). Retrieved from http://www.problemgambling.ca/EN/ResourcesForProfessionals/Pages/DataCollection.as px Trochim, W. M. K. (2006). Levels of Measurement, Research Methods Knowledge Base, Retrieved May 12, 2008 fromhttp://www.socialresearchmethods.net/kb/measlevl.php University of Phoenix. (). Ballard Integrated Managed Services, Inc., Part I. Retrieved from University of Phoenix, QNT351-Quantitative Analysis for Business website.

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