QNT/351 Week two paper
Team b is providing an overview of the company’s history. Ballard Integrated Managed Services, Inc. (BIMS) is a nationwide company that provides housekeeping and foodservices to not only businesses but also large corporations. BIMS is competitive and the clientele list includes Fortune 100 businesses, numerous midsized firms, many major universities, over a dozen medical centers, and three larger airports. BIMS employs 452 employees, who include full- and part-time workers along with upper management. Even though the annual turnover rate is 55% to 60%, lately the rate has risen over 64% in four months time. Management has not been able to determine the root of the employee discontent, increased sick time, and poor work habits. The lower performance has caused clients to complain.
Data Collection Instrument: The data collection tool to let workers express their views about their experiences at BIMS is an employee survey instrument. The survey collects information on attitudes, opinions, and levels of satisfaction from the 449 employees because the upper management is excluded. To figure out the root of the high turnover and the lowered morale, a ten-question survey was conducted. Our consultant firm will just be focusing on for right now on the high turnover. The survey includes questions on demographics that identifies the division the employee is assigned to, how long the employee has been employed, gender, and if the employee is management or not. Some questions include the company’s communications, the quality of training, and the level of compensation.
Types of Data Collected The types of data being collected are quantitative only because the data deals with numbers, categories, and the information is measurable. Ballard Integrated Managed Services is surveying all 449 employees to gather information as to why the high turnover has gone too high in such a short period of time in the past four months, we believe that there are several
Data Collection Instrument: The data collection tool to let workers express their views about their experiences at BIMS is an employee survey instrument. The survey collects information on attitudes, opinions, and levels of satisfaction from the 449 employees because the upper management is excluded. To figure out the root of the high turnover and the lowered morale, a ten-question survey was conducted. Our consultant firm will just be focusing on for right now on the high turnover. The survey includes questions on demographics that identifies the division the employee is assigned to, how long the employee has been employed, gender, and if the employee is management or not. Some questions include the company’s communications, the quality of training, and the level of compensation.
Types of Data Collected The types of data being collected are quantitative only because the data deals with numbers, categories, and the information is measurable. Ballard Integrated Managed Services is surveying all 449 employees to gather information as to why the high turnover has gone too high in such a short period of time in the past four months, we believe that there are several
References: Lind, D. A., Marchal, W. G., &Wathen, S. A. (2011). Basic statistics for business and economics (7th ed.). New York, NY: McGraw-Hill/Irwin. McClave, J. T., Benson, P. G.,& Sincich, T. (2011). Statistics for business and economics (11th ed.).Boston, MA: Pearson-Prentice Hall www.onlinestatisticsbook.com www.financialgroup.com