Bank Of Ceylon Nugegoda Case Study
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HP
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Introduction to the company
For the following change management assignment, Bank of Ceylon Nugegoda branch has been selected to analyses its change efforts done in resent three years.
Bank of Ceylon is a major commercial bank in Sri Lanka which is government owned. The bank’s head office is located in an iconic cylindrical building in Colombo, the commercial and political capital of the island. It was established in 1939 and celebrates the 75th anniversary in this 2014.
The bank consists of a network of over 618 branches, and over 500 automated teller machines (ATMs). It also has an around-the-clock call center and an around the clock branch at its …show more content…
Bank of Ceylon nugegoda implements 5s to avoid problems and it has been started to be in action recently. This is how bank of Ceylon nugegoda has implemented 5s recently.
Sorting- removing all items not needed for current service offering activity. An effective visual method to identify these unneeded items is called red tagging. Bank of Ceylon nugegoda has a separate area named as red tag area to eliminate things such as broken tools, scrap and excess equipment (printers, telephones, and computers)
Set in order- arranging each items so that they are easy to use. Bank of Ceylon nugegoda focuses on creating efficient and effective storage methods to arrange items so that they are easy to use and to label them so that they are easy to find and put away. Bank uses painting of floors, affixing of labels and placards to designate work areas and locations, installing modular shelving cabinets
Shine- bank of Ceylon nugegoda keeps everything, every day, swept and clean. It has a separate cleaning staff that always makes sure the place is clean. Ex: separate clean air conditioned lunch room, clean wash rooms, clean
[Type the document title]
[Type the document subtitle]
HP
[Pick the date]
Introduction to the company
For the following change management assignment, Bank of Ceylon Nugegoda branch has been selected to analyses its change efforts done in resent three years.
Bank of Ceylon is a major commercial bank in Sri Lanka which is government owned. The bank’s head office is located in an iconic cylindrical building in Colombo, the commercial and political capital of the island. It was established in 1939 and celebrates the 75th anniversary in this 2014.
The bank consists of a network of over 618 branches, and over 500 automated teller machines (ATMs). It also has an around-the-clock call center and an around the clock branch at its …show more content…
Bank of Ceylon nugegoda implements 5s to avoid problems and it has been started to be in action recently. This is how bank of Ceylon nugegoda has implemented 5s recently.
Sorting- removing all items not needed for current service offering activity. An effective visual method to identify these unneeded items is called red tagging. Bank of Ceylon nugegoda has a separate area named as red tag area to eliminate things such as broken tools, scrap and excess equipment (printers, telephones, and computers)
Set in order- arranging each items so that they are easy to use. Bank of Ceylon nugegoda focuses on creating efficient and effective storage methods to arrange items so that they are easy to use and to label them so that they are easy to find and put away. Bank uses painting of floors, affixing of labels and placards to designate work areas and locations, installing modular shelving cabinets
Shine- bank of Ceylon nugegoda keeps everything, every day, swept and clean. It has a separate cleaning staff that always makes sure the place is clean. Ex: separate clean air conditioned lunch room, clean wash rooms, clean