Barriers to Effective Communication
Barriers to Effective Communication
CJA 304
Barriers to Effective Communication Effective communication is a major element to success in any relationship, business, or organization. Communication barriers attempt to impede, and in some instances stop, the successful completion of the communication process. Law Enforcement agencies are susceptible to the consequences of ineffective communication and should work toward reducing and eliminating barriers blocking the flow of communication. Organizational flaws in the entangled hodgepodge of agencies within the American criminal justice system cause various communication barriers resulting in confusion and inefficiencies throughout the system. Law enforcement agencies began sharing more information after the attacks on 9/11 but barriers still exist. Understanding the communication process and using active listening skills is vital to overcoming barriers to effective communication.
Process of Communication
Wallace and Roberson (2009) define communication as, “a process involving several steps, among two or more persons, for the primary purpose of exchanging information” (p. 15). The communication process is dependent on the sender’s ability to create an understandable message for the recipient and the recipient’s ability to interpret the message. The process begins by transmitting an idea into a message made of carefully chosen symbols understandable to the receiver (Wallace & Roberson, 2009). To ensure success of the communication process, the sender should consider the recipient’s point of view while forming the message and selecting the means of transmission. The message can take the form of writing, speaking, or movement (Wallace & Roberson, 2009). Receipt of the message is very important or the process of communication stops. Sending the message using the appropriate medium continues the communication process to the next step. Understanding the idea of the message requires
CJA 304
Barriers to Effective Communication Effective communication is a major element to success in any relationship, business, or organization. Communication barriers attempt to impede, and in some instances stop, the successful completion of the communication process. Law Enforcement agencies are susceptible to the consequences of ineffective communication and should work toward reducing and eliminating barriers blocking the flow of communication. Organizational flaws in the entangled hodgepodge of agencies within the American criminal justice system cause various communication barriers resulting in confusion and inefficiencies throughout the system. Law enforcement agencies began sharing more information after the attacks on 9/11 but barriers still exist. Understanding the communication process and using active listening skills is vital to overcoming barriers to effective communication.
Process of Communication
Wallace and Roberson (2009) define communication as, “a process involving several steps, among two or more persons, for the primary purpose of exchanging information” (p. 15). The communication process is dependent on the sender’s ability to create an understandable message for the recipient and the recipient’s ability to interpret the message. The process begins by transmitting an idea into a message made of carefully chosen symbols understandable to the receiver (Wallace & Roberson, 2009). To ensure success of the communication process, the sender should consider the recipient’s point of view while forming the message and selecting the means of transmission. The message can take the form of writing, speaking, or movement (Wallace & Roberson, 2009). Receipt of the message is very important or the process of communication stops. Sending the message using the appropriate medium continues the communication process to the next step. Understanding the idea of the message requires
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