List some of the micro operations to be found at Birmingham International Airport.
i) Baggage handling operation ii) Ground cress loading and unloading operation iii) Airline ticketing operation iv) Information dispensing operation
v) Cleaning operation vi) Customer services operation vii) Technical maintenance operation viii) Fire alert operation
Each of these micro operations played a significant role at Birmingham International Airport to improve their business operations.
a) Identify the main transforming and transformed resources.
Operations management can defined as a set of components that can related into a set of input become desired output. Furthermore, this conversion is called the transformation process that is view as the technical core.
Basically, the main transforming and transformed resources are baggage handling operation, give some information desk, checking passport control and security checks.Hence, the objective is to produce outputs that important for the customers. This process generates the internal information as a part of feedback process. Furthermore, this significant part is to aim serve with every customer well and keep it to running the process safely on time.
b) State which is the predominant transformed resources, i.e., customers, materials, or information.
Each state of micro operations has different role that are based on customers, materials or information. There are three micro operations are based on customers at Birmingham International Airport. First, micro operation based on customers is baggage handling operations that do the sorting, checking and dispatching bags to the many departing aircrafts.
Second, micro operation based on customers is airline-ticketing operation that deals with lines of passengers, each of who may have different final destination. Third, micro operation based on customers is customer services operations that give passengers