I learned that all organizations big or small, have a structural frame, also known as the “social architecture” of an organization. (Bolman and Deal, 2013. Pg. 60) I learned that it is an organizational design that shows hierarchy, in order to create coordination and control. There is no one size fits all structure, many factors contribute to a successful structure of an organization, also known as Structural Imperatives. In order to build a successful structure it is imperative to follow these six dimensions, “size and age, core process, environment, strategy and goals, information technology, and nature of the workforce”. (Bolman and Deal, 2013. Pg. 61) The structural frame provides the framework of rules and responsivities of an organization and ensures the organization stays aligned to meet the mission of that organization. I learned that some organizations start off small and then eventually grow therefore they must evolve their structure to ensure the organization continues to be successful and to avoid misalignment within the current structure.
Prompt #2: What did you learn about the behavior of individuals within an organization?
I learned that the structural frame of an organization has a variety of impacts on the behavior of members of an organization. It relies on leadership behavior to initiate a structure and implement procedures. Depending on the type of structure, tight or loosely fit, it can lead individuals to either feel like the organization is too lax or they can feel as though they are on a “tight leash”, each brings its own set of issues to the table. The text gives an example of a tight structure using UPS Delivery Company, “every step from pick up to delivery is highly programmed”. (Bolman and Deal, 2013. Pg. 48) while this works for this organization to meet their overall mission of customer satisfaction, it may seem a bit extreme to some by indicating that the workers are pushed
References: Lee G. Boleman and Terrance E. Deal, (2013) Reframing Organizations 5th Edition. San Francisco CA, John Wiley & Sons.