Preview

Buckman Laboratories Case Study

Satisfactory Essays
Open Document
Open Document
324 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Buckman Laboratories Case Study
Bob Buckman certainly had the right idea when he created and implemented the K’Netix Information System. Utilization of the knowledge bank of individuals and then sharing that information with all of the employees within the organization proved to be one of the key components that distinguished Buckman Laboratories from its competition. However, in a market where knowledge management systems are more common, Buckman Laboratories will need to find a way to remain competitive. One way to achieve this would be to expand the function of the K’Netix system. In addition to being a knowledge sharing portal between all employees within the company, the system could also keep track of the client’s inventory. It could alert the dedicated sales person for that particular client, that the client’s inventory levels were low. The sales person would then contact the client and verify what products the client indeed wanted to reorder. This action would lead to customer satisfaction and retention. Going one step further, the K’Netix system could even be interfaced with the client’s information system, and automatically re-order the products when the inventory reached a certain, pre-determined level.
If the client’s information system was linked with K’Netix, the clients would have access to the information data sheets for each chemical. They could also use the system to ask questions directly, eliminating the need for the sales person to continually be in the loop (and decrease costs). This action would allow the sales person to do what they do best: sell the product. The client would feel more empowered since they had access to a wealth of information.
K’Netix is a system that has proven itself over the years, even though the costs continue to rise. Keeping with the customer service concept that Buckman developed years ago, K’Netix can continue to be profitable, if applications are added to the system that increase its

You May Also Find These Documents Helpful

  • Good Essays

    According to the Kudler’s sales and marketing departments research this type of system will increase revenue and cost reduction for Kudler. Kudler identifies that knowing exactly what the customers purchasing habits, supply needs, and preferences are would enable Kudler to purchase only what will be sold. Therefore, it will stop Kudler from stocking on items that do not sell and are not attractive to the customer.…

    • 907 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Kudler’s key business and accounting information needs are to maintain and grow the current three stores and provide the future ability to open more stores. Kudler needs to have the ability to access the daily activities of all three stores and keep an eye on the accounting activities for each store as well as the inventory levels. Kudler’s needs a new software system to help with automated ordering to free up some of Kathy’s time for her to tend to other business needs. The software that has been selected for Kudler Fine Foods is ERP software from DEACOM. Listed below are the key points that will be…

    • 936 Words
    • 4 Pages
    Good Essays
  • Better Essays

    The implementation of the new industry software will enable the company to keep a better record system for the products they currently provide. The new software will allow the company to dive into more internet based transactions. Kudler will not be able to not only see what the inventory levels look like at the other locations but they will be able to make supply orders while keeping track of what has been ordered and the cost associated with those orders. This will eliminate the need for employees to constantly track the inventory in each location. Time, manpower and money will all be saved with this implementation. The use of the new system should be maintained by the accounting department. “As a business grows, the approval of purchases shifts predominantly to individuals within the accounting department” (Market Platform Dynamics, 2007). This will allow for multiple orders to be processed at one time thusly saving the company money based upon the volume to be purchased and guarantee the correct products go to the correct locations. This system will most definitely cut down on the errors that were previously done when everything was manually done by employees. The new software will provide an avenue that should lead Kudler Fine Foods into the market as a force to be reckoned…

    • 1064 Words
    • 5 Pages
    Better Essays
  • Best Essays

    Each of the four Riordan Manufacturing offices is utilizing different software programs to manage their manufacturing, distribution, and inventory. This type of environments provides very little functionality. The efficiency of this is also overwhelming because each plant in essence is not communicating with each other over one system. All of this makes it difficult to track accurately inventory, generate meaningful reports, respond to the information requests from stakeholders, and to…

    • 4147 Words
    • 17 Pages
    Best Essays
  • Good Essays

    Currently, Kudler uses Excel to main their inventory. A new inventory module will streamline purchasing and reduce spoilage. Through enhanced accounts payable and accounts receivable systems, inventory updates will be more timely and…

    • 699 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Kudler Fine Foods

    • 938 Words
    • 4 Pages

    Kathy Kudler developed a business plan and open the doors of Kudler Fine Foods in 1998 in San Diego, California. Part of the initial business plan involved developing an accounting system. Kathy outsourced a consulting company, Smith System Consulting, to help select and install a retail enterprise management system (REMS). Smith System Consulting decided to install a modular and scalable retail management system (RMS). The REMS system implemented during the opening of the store is too slow to stay up with today's demands. Kudler needs an upgrade or an implementation of a new system. Windward System Five is the new accounting system needed to stay up with today's demands. Key features, core technology, benefits, and costs of the new system will decide the value of this new system to the company.…

    • 938 Words
    • 4 Pages
    Better Essays
  • Satisfactory Essays

    Security considerations can be addressed by use of tracking software which also allows for data storage. It provides intelligence about buying patterns which is exactly what Kudler’s new program would do. To manage this, Kudler can use a Customer Relationship Management…

    • 492 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    DOI: 9/19/2014. Patient is a 65-year-old right-hand dominant female call center operator who sustained a work related injury to her bilateral wrists and hands due to repetitive use of computer keyboard. Per OMNI, she was diagnosed with bilateral thumb stenosis tendovaginitis and status post-surgery of the right thumb on 10/12/15.…

    • 325 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Kohl's Marketing Strategy

    • 723 Words
    • 3 Pages

    Staffing can be limited by as they can keep retail prices low, which is maintained via a low cost structure. The information system Kohl's implemented, provides an application they use for centralized buying, distribution, and advertising. In markets both small and large have seen success using this concept. Using a low cost structure, has afforded Kohl's the ability to price their merchandise competitively. Most of their vendors use the electronic data exchange, which in turn submits an electronic shipping notice, while providing an efficiency in ordering (Kohl's Corporation -- Company History, n.d.).…

    • 723 Words
    • 3 Pages
    Good Essays
  • Powerful Essays

    The purpose of this group assignment is to collaborate as a team to compare different inventory systems and describe the advantage and disadvantages of each system in comparison to the others. Management of inventory is important to any business that wants to succeed. Companies purchase inventory systems to help manage the inventory of an organization. Team A reviewed the following companies and their inventory management programs: Best Buy, , and . This Inventory System Summary includes a description of the chosen companies and their inventory systems, and a comparison describing the advantages and disadvantages of each system. Best Buy…

    • 2054 Words
    • 59 Pages
    Powerful Essays
  • Good Essays

    Currently inventory and control is a paper based inventory management system that has become outdated and obsolete. The system is a seven step process that includes a separate document for each step. These steps or processes are expensive and time consuming, and hinder future growth toward expanding into a global organization. The seven steps are; 1) Receiving documentation; 2) Scheduled orders documentation; 3) Orders received documentation; 4) Raw materials/sub-assemblies documentation; 5) Sub-assembly/final product documentation; 6) Sales order form documentation; 7) Shipping documentation. Along with each of these steps an inventory technician is responsible for putting the information into a computer, which could conceivably be seen as 14 separate steps.…

    • 841 Words
    • 4 Pages
    Good Essays
  • Good Essays

    Industry specific software for Kudler Fine Foods would assist in integrating the organization’s accounting processes as determined in the needs document. The organization’s existing processes are not meeting the demands for growth and productivity. According to one source, “the successful adoption and implementation of an information system depends on the proper assessment of numerous individual, technology, task, organizational, and environmental factors” (Turban & Volonino, 2009, p. 528). Organizational systems analysis and design, databases, programming, networking, and the web each have a function with regard to the four use cases presented for inventory, accounts payable, accounts receivable, and payroll.…

    • 757 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Hardrock Case Study

    • 641 Words
    • 3 Pages

    What problems did the Rank Group find with the Hard Rock’s three main internal information systems (restaurant operations, merchandising, and financial)? Why was this a problem?…

    • 641 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    The three organizations to be discussed in this summary are: Frito-Lay, Vangard, and an automotive parts supplier. The three mini Case Studies all show the need for a better method of storing, sharing and transferring of knowledge. Frito-Lay and Vangard share a common theme in that they both need to improve in house knowledge management; with the ultimate goal of using this to improve their services to their customers. The parts supplier on the other hand, needs a more structured method of taking in house knowledge and combining it with external knowledge streams with the goal of making better purchasing decisions that will allow lower stock levels, higher inventory turns, and better price discounts.…

    • 534 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Kl Case Analysis

    • 767 Words
    • 4 Pages

    This alternative is also the best for solving the problems faced by KL worldwide. This solution ensures that the managements concerns regarding KL Worldwide Enterprises’ current state of manufacturing and distribution components in the supply chain are addressed. When all information system components across the enterprise are standardized, it will ensure that all…

    • 767 Words
    • 4 Pages
    Good Essays