Bumrungrand Hospital
6/21/12
IBS Case Studies
IBS Hyderabad
Date: 21/06/2012 Time: 23:52:14
ITSY/041
IBS Center for Management Research
License to use IBS Hyderabad for Sem I, class of 2014
Bumrungrad’s Hospital 2000 Information System
This case was written by K. Prashanth, under the direction of Vivek Gupta, IBS Center for Management Research. It was compiled from published sources, and is intended to be used as a basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation.
Ó 2004, IBS Center for Management Research. All rights reserved. To order copies, call +91-08417-236667/68 or write to IBS Center for Management Research (ICMR), IFHE Campus, Donthanapally, Sankarapally Road, Hyderabad 501 504, Andhra Pradesh, India or email: info@icmrindia.org
115.249.252.231/casestudies/ITSY041.asp
1/13
6/21/12
IBS Case Studies
Sankarapally Road, Hyderabad 501 504, Andhra Pradesh, India or email: info@icmrindia.org
www.icmrindia.org
ITSY/041
Bumrungrad’s Hospital 2000 Information System
“We are a service business and people come to private healthcare in Thailand because they expect efficiency and top quality. Information technology has always been a way to provide that. Hospital 2000 helps us get patients registered quickly, helps get their pharmacy done, helps put information at peoples’ fingertips when and where they need it; helps us get the bill out accurately and quickly and that helps us to be very competitive in the very competitive healthcare market here in Thailand.”[1] - Curt Schroeder, CEO, Bumrungrad Hospital. “Hospital 2000 is a key attribute helping Bumrungrad Hospital to maintain world class standing in medical care and service. Top quality healthcare is about getting the right information to the right caregiver at the right time and Hospital 2000 does this in world-class style. The fully computerized medical record insures that all information is available to the medical
IBS Case Studies
IBS Hyderabad
Date: 21/06/2012 Time: 23:52:14
ITSY/041
IBS Center for Management Research
License to use IBS Hyderabad for Sem I, class of 2014
Bumrungrad’s Hospital 2000 Information System
This case was written by K. Prashanth, under the direction of Vivek Gupta, IBS Center for Management Research. It was compiled from published sources, and is intended to be used as a basis for class discussion rather than to illustrate either effective or ineffective handling of a management situation.
Ó 2004, IBS Center for Management Research. All rights reserved. To order copies, call +91-08417-236667/68 or write to IBS Center for Management Research (ICMR), IFHE Campus, Donthanapally, Sankarapally Road, Hyderabad 501 504, Andhra Pradesh, India or email: info@icmrindia.org
115.249.252.231/casestudies/ITSY041.asp
1/13
6/21/12
IBS Case Studies
Sankarapally Road, Hyderabad 501 504, Andhra Pradesh, India or email: info@icmrindia.org
www.icmrindia.org
ITSY/041
Bumrungrad’s Hospital 2000 Information System
“We are a service business and people come to private healthcare in Thailand because they expect efficiency and top quality. Information technology has always been a way to provide that. Hospital 2000 helps us get patients registered quickly, helps get their pharmacy done, helps put information at peoples’ fingertips when and where they need it; helps us get the bill out accurately and quickly and that helps us to be very competitive in the very competitive healthcare market here in Thailand.”[1] - Curt Schroeder, CEO, Bumrungrad Hospital. “Hospital 2000 is a key attribute helping Bumrungrad Hospital to maintain world class standing in medical care and service. Top quality healthcare is about getting the right information to the right caregiver at the right time and Hospital 2000 does this in world-class style. The fully computerized medical record insures that all information is available to the medical