In the age of health care reform and with the implementation of electronic medical records (EMR), health care providers in compliance with these mandates have taken on an increased cost burden. Along with this cost burden, …show more content…
A better utilization of the nursing staff as formally designated leaders should have been the first and foremost undertaking. In doing so, the department staff would have one central person to provide answers and direction, with one person to follow through on answers for the department if needed. This smaller span of control as discussed by Marquis (2014) takes into consideration the nature of the job, the managers’ ability, the employees’ maturity, the task complexity and the level at which the work occurred. Similar to the recommendations of Marquis, the Burge Hughes Walsh Partnership (n.d.) provides clear leadership and a goal focused approach that results in improved interpersonal relationships, which in turn results in improved