BUS 346

1.Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organizations goods or services.TrueFalse 2.Often, the collective success or failure of companies operations functions will impact the ability of a nation to compete with other nations.TrueFalse 3. An example of a strategic operations management decision is the choice of where to locate.TrueFalse 4. An example of an operational operations management decision is inventory level management.TrueFalse 5. Global teams provide diversity while eliminating conflicts and miscommunication.TrueFalse 6. A House of Quality is achieved when no department in a single location has more than 15 rejects.TrueFalse 7. The term capacity refers to the maximum quantity an operating unit can process over a given period of time.TrueFalse 8. Capacity decisions are usually one-time decisions once they have been made, we know the limits of our operations.TrueFalse 9. Continuous processing is the best way to produce customized output.TrueFalse 10. As a general rule, continuous processing systems produce products for inventory rather than for customer order.TrueFalse 11. Ergonomics is the use of computers and robots in the workplace.TrueFalse 12. Specialization is one of the sources of disagreement between the efficiency and behavioral approaches to job design.TrueFalse 13. Location decisions are basically one-time decisions usually made by new organizations.TrueFalse 14. The fact that most types of firms are located in every section of the country suggests that in many cases, location decisions are not overly important one location typically is as good as another.TrueFalse 15. Broadly defined, quality refers to the ability of a product or service to occasionally meet or exceed customer expectations.TrueFalse 16. An organization achieves quality by consistently meeting their competitors standards.TrueFalse 17. One important use of inventories in manufacturing is to decouple operations