In "Mexico", Mexicans have a duty and responsibility of helping each of their family members. They help in finding the family member(s) jobs and housing. These are all of the things both Dalman and Lei should know about "Mexico" , as well as the business group. This will help Dalman and Lei establish and maintain a good rapport, as well as making the best of opportunity when going to expand the Sandwich Blitz business into the international marketplace. They should also be educated on the greeting rituals and nonverbal behaviors when applying the protocol for their meeting with the group. When "Mexico" does their greeting rituals they say you should if you are a (woman) pat each other on the right forearm or shoulder. If you are a (man) you will generally shake hands until you have met that person fully, and then you would move to a more traditional hug or back slapping. You should always wait until you are fully acquainted or invited, before using a Mexican's first name. The nonverbal behaviors that take place in "Mexico", they often touch shoulders or hold the arm of the other person. One gesture used on a basis is "abrazo" this is a warm hug, then associated with a back slapping, following a hand…
|Country |Preferred Communication Style |Nonverbal Communication Practices |Business Communication Norms |Strategies to Increase Cross-Cultural |…
Communication varies among cultures; Spanish is the primary spoken language of the Hispanic culture. They are very expressive with friends and family and non-communication is a very important aspect of this culture. They limit direct eye contact and if males make direct eye contact with each other it is considered aggressive behavior towards one another but overall are a non-violent to females and very pleasant culture (Medina, n.d.; Long, 2013). Space is perceived through The Hispanic culture is more physical when meeting one another compared to other cultures. They frequently touch and embrace each other and stand close during conversations and consider it rude when someone stands back from the conversation (Medina, n.d.; Understand…
Sofia explains, in order to show respect when doing business, that there is much larger of an emphasis placed on small chat. It is typical for people to talk about friends and family to a more personal degree when compared to the small talk in the U.S. Additionally, we value our personal space differently than people in Mexico. It is considered normal to stand much closer to one another while engaged in conversation. There is a perceived comfort and trust factor associated with the…
My family and the Avila’s were both full hispanic. My mom is Mexican and my dad is Guatemalan. My parents culture have both similarities and diversities, and also I’m different compare to them. For example, My dad and his family are used to kiss each other as a greeting. My mom's family on the other hand, usually just hug or shake hands. But, i'm used of just saying “Hi” or also “Hey”, but sometimes I get in trouble for not greeting they way they do because of the way their culture is used of greeting.…
Hispanics / Latinos have strong non-verbal and verbal ways of communication. To better understand one another they overly rely the use of non-verbal communication. This includes facial expressions, hand and body movements, physical touch, voice pitch, voice sounds, and physical appearances. A Hispanic mother screaming as her child takes their first steps is a type of sound and facial expressions use to show emotion without words. A firm handshake is a common practice between people as greeting and as they leave. A hug and a light kiss on a cheek are also common greetings practices between woman, and men and woman who are close friends or family. Children are also though to practice this ways of greetings to their elders in a way to show respect. Men also hug each other in sign of affection. Making eye contact when being spoken to is also a sign of respect, especially if the person is elder. I remember if my mother was talking to me as a child and I looked away, I was in so much trouble! Non-verbal communication is very important in face-to-face communication also because it shows feelings, intentions, and reactions. In the Hispanic culture respect is highly valued and shown by using formal titles when communicating verbally. Communicating phrases are used daily like “A sus ordenes” (at your command), “para servirle a usted” (at your service), “mi reyna” (my queen), or “mi rey” ( my king). When it comes to advice, Hispanic…
Greetings. Handshakes are the most common greeting among men and women in social and business situations ("An Italian Culture Overview" n.d.). The American business person should not be surprised by a strong grasp of the arm during an initial handshake. When entering a room the American business person should shake hands with everyone in the room. American's should be confident and greet the Italian's with a strong hand shake and a gesture of…
The learning team assignment for the previous week has a formal memo sent to William, the CEO; a regular memo sent to Mark, the sales manager, and Dana, the marketing manager; and an email to the accounting department. These communiqués were to inform the individuals about the accounting team’s findings on JJJ Company’s files. Upon reviewing each communiqué from the previous week’s learning team assignment I have made the following evaluations.…
In the Mexican culture one will most likely learn and speak Spanish first before any other language. In Spanish, for elders or someone superior to you, you speak in what is called "forma de usted." It's very disrespectful to speak informally to an elder or any of your superiors and take offence of it. One is taught since a very young age la forma de usted because one’s parents expect one to speak appropriate to their superiors and not embarrass them while out. Typically one exception for la forma de usted is with one’s parents, but in my case, it wasn’t. In the American culture, you generally speak one language, English. In English there really isn’t a formal way to address your elders or superiors. One speaks informally to everybody, whether it's one’s boss, mother, or friend. There is no respectful or specific way to speak to them. Different from the Mexican culture, everybody is on an equal level, so it doesn’t require speaking formally to…
Colombia is situated in beautiful South America has two coastal borders located along the Pacific Ocean and the Caribbean Sea. Colombia enjoys being the sole South American country to be afforded the luxury of having two coastal borders. The country spans 440,831 square miles of diverse land that lies about the equator . Visitors enjoy this aspect because they enjoy sunlight year around.…
In Mexico, the expected behavior in business operations can vary quite drastically depending on whether the individual is male or female. Respect in the most sincere form is generally reserved for males, which is largely due in part to the Mexico’s long-lasting emphasis on maintaining hierarchical relationships. Unlike the US business culture, it is extremely rude and condescending to treat your superiors simply as a coworker. Following the hierarchy of company positions is vital and the level of respect must suit the proper position at all times. Women are expected to pat each other on the arm or shoulder when greeting one another unlike men who use the traditional handshake until they become friendly with the other…
1. “You don’t do business here the way you do in the States; it is necessary to spend more time. You have to get to know your man and vice versa. Latin Americans like to do business with people they can trust. Many times it takes two or three lunch meetings before business is even discussed. And when the topic finally does come up, it is not uncommon for it to be discussed during the last few minutes of a two-hour lunch meeting.”…
Notice that this recommendation goes well past the tired old adage: “Treat those from other countries with sensitivity”. That much is obvious, and we would certainly try to conduct ourselves thus. The recommendation is to approach colleagues from another geography with a demeanor they would find in their own country. In other words, if you are dealing with Brazilians, try to ‘act Brazilian’ as you collaborate with them; if you are working with a Finn, try to ‘act Finnish’.…
Mexicans place considerable reliance on personal relationships. Indeed, good personal relationships are the basis of business success in Mexico. Don't confuse these with "contacts", the superficial address-book entries with no established substance that drive so much sales activity at home.…
• beginning the one-to-one interaction with a friendly, relaxed greeting • focusing on the goal or ‘business’ of the interaction…