Xcom 285 Appendix C

Axia College Material
Appendix C

Cross-Cultural Communication Matrix

Use the matrix to complete the country information. Write 3-4 sentences for each item.

• Access the Business Around the World information by accessing http://www.mhhe.com/business/buscom/bcommonline/ • Select three regions of the world to research by clicking the map on the lower-left corner of the page. Select one country from each region you chose to research. Enter your final country selections into the matrix. The Web site provides you with a strong starting point. You may also want to perform a general Internet search to find additional information. • Include APA-formatted references on a separate page.

|Cross-Cultural Communication |
|Country |Preferred Communication Style |Nonverbal Communication Practices |Business Communication Norms |Strategies to Increase Cross-Cultural |
| | | | |Communication |
|Brazil |Preferred communication would be |Personal space and customary to give a gift|Stay formal and use a slower pace in |Using a translator will insure |
| |face-to-face relationship. Body |is a good nonverbal practice. |negotiation compared to the US. Time |communications. Expect a delay because of |
| |language is important. Speak slowly | |zone is a difficulty. Business can |the different time zones and be ready to |
| |without slang. |