Appendix D
E-mail Etiquette
Read the following e-mails. For each e-mail: * Describe any content and formatting errors found. * Determine if the content is appropriate for a workplace setting. If it is, explain why. If not, identify the errors made and rewrite the e-mail, to be appropriate.
E-mail OneTo: TomSubject line: Talent ReallocationTom,This e-mail is in reference to the two employees who are going to be terminated Friday. We have determined that they are Nicole Stone and Lorenzo Torres. As we discussed yesterday, their performances are not on par with those of other employees in the accounting department; interventions with these employees have not been successful in helping them improve their performance. Let’s plan to meet with them individually in the conference room between 3:00 and 4:00 p.m.Thanks,Andrea | Responses to questions 1 and 2. * I do not see that there are any content or formatting errors in this email. It is a business email but the audience is not large or diverse. The recipient the recipient is already aware of the issue so the email seems to be used to confirm what has already been decided. It is clear and concise. * In the situation, I think that the content is appropriate for a workplace setting. I do not feel it is necessary to rewrite this email. | Rewrite e-mail if necessaryE-mail OneTo: Subject line: |
E-mail TwoTo: ManagerSubject line: doc u wantedDear Manager,Attached to this e-mail is the doc you wanted with the info on that lake project. I hope everything in it is str8 and the way U want it!!!! BTW, did you see Last Comic Standing last night? I was totally ROFL at the bald dude!! :-}B Cool,Employee X | Responses to questions 1 and 2 * The grammar and punctuation used in this email is terrible and the information is not clear and concise. The Subject line should read what the content of the email is in short. * Though the sender and the recipient may