Presently, email has become a pivotal tool in business. In workplace, email correspondence should professionally treat differently than personal emails. When using email in workplace or for business purposes, email shall always clear and concise to avoid unintended damage to relationships and image of yourself or company. Following are some rules for email writing.
1) Keep messages brief and to the point.
Write email in short, brief and to the point. State your point in a couple of sentences, preferable not more than three paragraphs. Concentrate on one topic per email whenever possible. Split the messages into more than one mail if you have messages more than one topic.
2) Familiarize yourself with email tools.
Familiarize yourself to the tools and types of email included subject line. “To” field is sending to the main recipient. Add person to the “cc” field when you need to loop this person for information. Use “bcc” when sending someone a copy without the others on the list receiving his or her email. Only send information to people who you deem is necessary.
3) Use proper grammar, spelling and punctuation.
This is important for conveying the message efficiently. Improper use will reflect bad impression of your company. Use full stops or commas in the emails. Proper grammars use are essential to deliver right message to recipient(s) without alter the original meaning of message. Check message spelling before each message sent.
4) Do no write all in CAPITALS.
Use correct capitalization and ward-off writing all in CAPITALS as it seems to show if you are SHOUTING. This can be very annoying and might trigger an unwanted response in the form of a flame mail.
5) Avoid using abbreviations and emoticons.
Never practise using abbreviations in business emails such as BTW, FYA and etc. These are generally inappropriate and create misunderstanding and may wrongly interpret by recipient the meanings of the