The email also had some other information in it as well. The President of Sparklin Automotive Company also wants to try to base compensation off of or with the performance measures, those performance measures falls into four categories, which are financial perspective, customer perspective, internal process perspective, and learning and growth perspective. The President of Sparklin Automotive Company has asked me memo to him with responses to his questions about unethical behavior that could result if the wrong performance measures are used when tying performance measures of financial perspective, customer perspective, internal process perspective, and learning and growth perspective. The President of Sparklin Automotive Company wants to know how Sparklin Automotive Company can avoid the unethical behaviors; the President of Sparklin Automotive Company also wants to know how Sparklin Automotive Company should tie the performance measures of financial perspective, customer perspective, internal process perspective, and learning and growth perspective to compensation.
Based off of the email I received from the President of Sparklin Automotive Company, I will explain in the most detail as possible the performance measures of financial perspective, customer perspective, internal process perspective, and learning and growth perspective so it will be understood by the President of Sparklin Automotive Company and I will define unethical behavior. Upon completing that area, I will also explain how to develop a fair