Manager’s are integral in the proper functioning of a business. Even though the type of a business will determine varying roles and functions of a manager, all managers have the same fundamental functions that ensure the business runs as efficiently as possible.There are four areas that a manager deals with in the functional areas of any business. These four areas are controlling, leading, organizing, and planning
There are many tasks every business needs to do if it is going to succeed. Each of these tasks is described as being a function of a business. The following is a brief introduction to each of these functions:
Human Resources - ensures the business has the best staff for the job and that they are able to work effectively in a safe environment;
Finance - will keep a record of all money coming in and going out of the business. They have responsibility for securing finances for future expansion and paying staff and suppliers;
Administration and ICT support - ensure the smooth running of the business on a day-to-day basis. They have responsibility for clerical duties, cleaning, computer and software support, security and health and safety;
Operations - have the task of producing the goods or service in the most efficient way. This is done by making best use of the business's staff, machinery, building and raw materials;
Customer Service - will help the customer before and after a sale has been made by providing information, giving advice, providing credit facilities, delivering goods and providing after-sales support; research and development - will help the business remain competitive by developing new goods and services and updating the existing ones; Use of ICT - ICT will be used in each of these functional
The role of a manager within the functional areas of a business are not only limited to the day to day dealings with subordinates. Mangers also work closely with other managers to monitor