Appendix B
Roles and Behaviors
Description of Company | World Media Technology is a web-hosting business designed to market and advertises websites based upon the customer’s individual needs. Web-hosting is the means to storing all the information files that make up a website. Every page of every website is stored as data files. We provide excellent customer service and technical support to ensure the customer’s data files are secure and able to be assessed by web browsers from our servers. |
Roles and Behaviors | Entrepreneurs | A web entrepreneur is the person that sees future potential in websites. He is the person who builds the company and starts the business. | Managers | The manager oversees the day-to-day operations of the business of the entrepreneur. They are the people responsible for making sure the websites are making money, being marketed, and new customers are coming in. They oversee all employees of the business. | Employees | This is customer support and technical support, and the people who do the customer billing. They are also the designers of the sites and responsible for creating sites that match the needs of the customers. |
What behaviors and attitudes should be cultivated in your organization? | The behaviors of the entrepreneur should be one of decisiveness, and good communication skills with a positive attitude. The behaviors and attitudes of the managers should be one of being personable without being personal with the employees. They should have a positive attitude and able to be empathic.The behaviors and the attitudes of the employees should be positive and willing to get the job done. They will go above and beyond if necessary.