1.1 Explain the purpose of security procedures for handling mail or packages.
In a business environment it’s essential that you have correct mail handling procedures in order to keep information safe and secure this can be client’s details, account details, personal information of employees etc. This needs to be protected in order to avoid illegal misuse of data and personal information leading to fraudulent activities.
1.2 Give Examples of security procedures for handling mail in organisations.
Mail may have confidential information; it may include personal information about employees or contain confidential business information. When we receive mail or parcels from unknown addresses which may be suspicious, security procedures have to be followed and reported to the office manager. All mails and packages have to be thoroughly checked to see if it has been opened or tampered with. When handling mails and packages you must also look out for any suspicious features. Therefore, strict security procedures have to be followed at all times.
2.0 Understand the range of available internal and external mail services.
2.1 Explain the purpose of distributing and dispatching mail to the correct recipient, within agreed timescales.
Mail should always be distributed and dispatched correctly to the recipient as this can be important to the business and may contain confidential information which doesn’t need to be disclosed .It has to be dispatched within agreed timescales in order to avoid complaints from customers and potential business clients. The task specified on the email also needs to be completed within the timeframe mentioned.
2.2 State the organisational structure and names, roles and locations of individuals and teams
This is my company organisational chart:
2.3 Give Examples of internal and external mail services available to organisations.
Internal mail which is relative to