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BUSINESS SUMMARY NOTES

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BUSINESS SUMMARY NOTES
BUSINESS MANAGEMENT

Managers require a range of skills to operate effectively now and into the future. These skills include: interpersonal (people) communication strategic thinking vision problem solving and decision making flexibility and adaptability to change reconciling the conflicting interests of stakeholders.
INTERPERSONAL SKILLS
Managers get their work done with and through other people; therefore, interpersonal (people) skills are extremely important. Such skills mean a manager can work and communicate with other people and understand their needs.

People skills include the ability to communicate, motivate, lead and inspire.

COMMUNICATION SKILLS
Communication becomes more complex, however, particularly in a modern global business environment. It's not just about what you say, it's about how you say it and what medium you choose to get your message across.

Managers who are effective communicators and who are able to share their thoughts and plans will find it easy to influence others.

STRATEGIC THINKING
Strategic thinking allows a manager to see the business as a whole
Strategic thinking therefore involves thinking about a business's future direction and what future goals the business wants to achieve.
Interpersonal (people) skills are those skills needed to work and communicate with other people and to understand their needs.
Interpersonal skills include the ability to communicate, motivate, lead and inspire.
Effective communication of business goals and the strategies to achieve them are crucial to achieving business success.
Managers who are effective communicators and who are able to share their thoughts and plans will find it easy to influence others.
Miscommunication is to be avoided because it can lead to serious harm to the business.
It is important for managers to be aware of the power of nonverbal communication, especially body language.
Strategic management allows the manager to see the business as a whole and to take a broad,

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