Calveta Case Study complete
The Summary
Calveta Dining Services was created by Antonio Calveta and built on his passion for food and traditional family values and finally. Antonio started expand his business after year 1996 and enter into senior market during year 1972. By 2009, Calveta Dining Services contracts with senior living facilities (SLFs) for the management of food service to residents. Calveta Dining Service owed its success in Antonio Calveta’s way and the customized services they offered to the SLF residents. As a result, Calveta had enjoyed three decades of strong growth.
After 35 years of leadership in the company, Antonio was retired at 2007 and named his eldest son, Frank, as CEO over his other siblings including his sister Jennifer who was more suited for the job. Frank keeps struggles to carry out his father's directive: double revenues within five years while maintaining the humanistic and emphatically pro-employee company culture. What Frank was facing now was that even after two years he gets into position as CEO, until now, he did not have any credible strategies to fulfill his father’s promise or to attain aggressive growth as his father wanted. He could not abandon the special company culture that no debt philosophy principal they have or risk their reputation on their food quality service. Frank was left with the option of expanding their business by acquiring Great South West Dining (GSD) or to enter into the hospital segment and diversify their business and at least try and come close to meeting his promise to his father.
This case was focuses on issue related to corporate vision, expansion, quality and employee relations in this family-owned and operated business, communication issue, organizational structure management, services management and growth strategy. Does Calveta’s operating approach offer a sustainable competitive advantage? Can he contend successfully with organizational and communications challenges? And other related issue will further discuss.
Calveta Dining Services was created by Antonio Calveta and built on his passion for food and traditional family values and finally. Antonio started expand his business after year 1996 and enter into senior market during year 1972. By 2009, Calveta Dining Services contracts with senior living facilities (SLFs) for the management of food service to residents. Calveta Dining Service owed its success in Antonio Calveta’s way and the customized services they offered to the SLF residents. As a result, Calveta had enjoyed three decades of strong growth.
After 35 years of leadership in the company, Antonio was retired at 2007 and named his eldest son, Frank, as CEO over his other siblings including his sister Jennifer who was more suited for the job. Frank keeps struggles to carry out his father's directive: double revenues within five years while maintaining the humanistic and emphatically pro-employee company culture. What Frank was facing now was that even after two years he gets into position as CEO, until now, he did not have any credible strategies to fulfill his father’s promise or to attain aggressive growth as his father wanted. He could not abandon the special company culture that no debt philosophy principal they have or risk their reputation on their food quality service. Frank was left with the option of expanding their business by acquiring Great South West Dining (GSD) or to enter into the hospital segment and diversify their business and at least try and come close to meeting his promise to his father.
This case was focuses on issue related to corporate vision, expansion, quality and employee relations in this family-owned and operated business, communication issue, organizational structure management, services management and growth strategy. Does Calveta’s operating approach offer a sustainable competitive advantage? Can he contend successfully with organizational and communications challenges? And other related issue will further discuss.
References: Adiele, N. (2009, January 15). Importance Of Training And Development In A Firm. Retrieved December 12, 2012, from Ezine Articles: http://ezinearticles.com/?Importance-Of-Training-And-Development-In-A-Firm&id=1885451 Frost, S. (n.d). The Importance of Training & Development in the Workplace. Retrieved December 13, 2012, from Chron: http://smallbusiness.chron.com/importance-training-development-workplace-10321.html Training of Employees - Need and Importance of Training. (n.d). Retrieved December 12, 2012, from Management Study Guide: http://www.managementstudyguide.com/training-of-employees.htm