HRM 531
August 21, 2010
Career Development Plan Part III—Performance and Career Management
Performance Evaluation
Employees will be evaluated utilizing the Performance Appraisal form attached. Each team member will be evaluated on a quarterly basis. Performance will be based on meeting sales goals, in addition to quality, product knowledge, communication, interpersonal skills, conflict resolution, teamwork, ethics, and initiative. Weekly team meetings will be held to ensure the sales team stays on track with the goals of the organization, as well as those of the team.
Each member of the team will meet with his or her manager on an individual basis to establish personal career goals. These will be detailed in written form and maintained in their file for future reference.
In addition to the weekly team meetings, the individual members of the team will meet with their manager on at least a quarterly basis to discuss his or her performance. This will afford them the opportunity to provide feedback on his or her Performance Appraisal as well as discuss any other concerns they may have regarding performance or career management. These meetings will be used to establish where the individuals are with regard to his or her career goals, and offer a setting for establishing new goals if they have already met those that have been set. This will challenge them to increase their performance.
Promotions and Educational Opportunities Employees will be evaluated on an ongoing basis. Tracking their progress on a regular basis will give the manager a good idea of which members are meeting (or exceeding) their goals, and which are not. Promotional opportunities will be given to those who continue to exceed their sales goals, and meet with exceeding Performance Appraisals. The initial opportunity for promotion within the team will be a Lead Outside Sales Representative. We anticipate
References: Cascio, W. F. (2006). Managing Human Resources: Productivity, Quality of Work Life, Profits. (7th Ed.). New York. McGraw-Hill. University of Phoenix. (2010). Scenario: InterClean, Inc.. Phoenix, AZ: University of Phoenix.