1. How does McCain view her role as human resource manager?
Brenda McCain, Human Resource Manager at the Westpark store, views her position as the primary contact for all human resource related topics and issues. She has developed policies and procedures as a guideline for the hiring process and spends a lot of time managing the human resource staff. Brenda’s primary responsibilities are interviewing and hiring applicants, assisting the trainer with the new employee training classes, and administering the performance evaluation and career planning processes. She is also the sole person responsible for all disciplinary actions, which include gathering the initial complaint from the supervisor, conducting the investigation and administering the appropriate discipline.
2. What is Harrison Brothers’ business strategy?
The Harrison Brothers is a multi line traditional department store that is over 100 years old. Their existing business plan has been successful since 1898 and has allowed Harrison Brothers to become one of the largest privately owned retail chains in the U.S. Their staple products are been men’s, women’s and children’s clothing. However, the store has considered expanding new items, adding household furnishings recently. James Harrison, the current CEO has an MBA education and has realized that the company must reinvent itself. The same model that has worked for the past century has become outdated.
Mr. Harrison’s plan is to leverage the company’s buying expertise to provide exciting new brands with excellent sales support. Mr. Harrison has identified that giant discounters provide attractive lines to customers, and maintaining qualified sales personnel as key objectives in his transition plan. In order to compete in the modern age, Harrison Brothers will need to provide new exciting private brands from wall to wall, sold by highly capable sales personnel and a modern