Dr. Jerry Schoenfeld
A Model For Analyzing Cases In Human Resource Management
Purpose of Cases
A case is a written description of events and activities that have taken place in an organization. Cases allow you to experience a different kind of learning – learning by doing. They are intended to give you an opportunity to actively experience the reality and complexity of the issues facing practicing mangers and human resource executives. While other disciplines like physical science allow you to test theories in a laboratory, performing a case analysis allows you to apply human resource management theories to specific organizational problems. Completing a case analysis will help you develop your analytical and problem-solving skills. Cases enable you to analyze organization problems and to generate solutions based on your understanding of theories and models of effective human resource management (HRM). Both a “decision-maker” and an “evaluator” approach are used in cases. In the decision-maker approach, the primary goal is to sort out information given and to propose a viable solution to the problems(s) identified. In the evaluator approach, the human resource management decisions have already been implemented, and the primary goal is to evaluate outcomes and consequences and to propose alternative solutions. For this case assignment you will be in the decision-maker role.
Student Preparation of Written Cases
There are any number of possible approaches to analyzing a case. The most important point to remember is that case analysis involves decision making. There is no absolutely right or wrong solution to a case problem. Your major task as a decision maker is to present a coherent and defensible analysis of the situation based on human resource management concepts and theories. Just as managers in the “real world” must persuade their colleagues and superiors that their proposals are sound, so must