Case Study
Case Study ABC Inc.
Allyson Milvo
COMM/215
March 7th, 2013
Angela Ball
Introduction
My findings for the case study conducted on behalf of Carl Robins, a former
employee of ABC Inc.; include inadequate training, dereliction of duties of those higher
in company chain, unmanaged and unsupervised staff, and failure to implement written
policy, procedures, or checklist of duties and responsibilities. I ultimately find Mr.
Robins at no fault; and wrongfully terminated at the hands of ABC Inc.
Background
On July 15, 2013, my office was contacted by Mr. Carl Robins; an employee of
ABC Inc. Mr. Robins believes that he was wrongfully terminated and wants his job back.
I took on the case and immediately set up separate interviews with Mr. Robins, his
previous supervisor, Monica Carrols, and several key employees employed at ABC Inc.
During my interview with Mr. Robins, he explained to me that he was a new hire with
ABC Inc., and had only been working for the company for 6-months. Mr. Robins was
hired on as the company’s recruiter for new staff. Mr. Robins was only trained on his
responsibility to recruit eligible personnel to hire for ABC Inc.
Mr. Robins believes that Monica and other staff members who have been with ABC
Inc. for several years were actually the individuals who were responsible for essential key
duties like maintaining and completing actions related to new hire files like, drug
screening, orientation and application paperwork. Mr. Robins explained that although he
recruits all new hires and has access to their folders, he was never trained or instructed to
complete any administrative actions concerning new hire files. Mr. Robins says his job
was simply to recruit new hires and schedule them for orientation before they could start
work. Mr. Robins says that over the past six months of watching the process from start to
finish that he knew enough to know that all new
Allyson Milvo
COMM/215
March 7th, 2013
Angela Ball
Introduction
My findings for the case study conducted on behalf of Carl Robins, a former
employee of ABC Inc.; include inadequate training, dereliction of duties of those higher
in company chain, unmanaged and unsupervised staff, and failure to implement written
policy, procedures, or checklist of duties and responsibilities. I ultimately find Mr.
Robins at no fault; and wrongfully terminated at the hands of ABC Inc.
Background
On July 15, 2013, my office was contacted by Mr. Carl Robins; an employee of
ABC Inc. Mr. Robins believes that he was wrongfully terminated and wants his job back.
I took on the case and immediately set up separate interviews with Mr. Robins, his
previous supervisor, Monica Carrols, and several key employees employed at ABC Inc.
During my interview with Mr. Robins, he explained to me that he was a new hire with
ABC Inc., and had only been working for the company for 6-months. Mr. Robins was
hired on as the company’s recruiter for new staff. Mr. Robins was only trained on his
responsibility to recruit eligible personnel to hire for ABC Inc.
Mr. Robins believes that Monica and other staff members who have been with ABC
Inc. for several years were actually the individuals who were responsible for essential key
duties like maintaining and completing actions related to new hire files like, drug
screening, orientation and application paperwork. Mr. Robins explained that although he
recruits all new hires and has access to their folders, he was never trained or instructed to
complete any administrative actions concerning new hire files. Mr. Robins says his job
was simply to recruit new hires and schedule them for orientation before they could start
work. Mr. Robins says that over the past six months of watching the process from start to
finish that he knew enough to know that all new
References: Alan, C. (1995 - 2009). www.businessballs.com. Retrieved from http://www.businessballs.com/jobdescription.htm