The areas of discussion from the meeting on 9/8.
Adding vendor’s to Caliber & Newport. This would reduce the processing time for both pictures & the PO department. I provided Victor a spreadsheet with non-Newport vendors from May thru July adding vendors with over a average volume of 20 repairs per vendor would account for 2463 repairs for the 3 month period or based on a 21 day work days that would equal 39 repairs that could be approved on Newport, with the additional volume we could program auto pricing of mechanical repairs.
Staffing of PO Department until 2200 or 2400 M thru F.
I am not opposed to staffing until 2200 or 2400 but in my opinion the only way I can accomplish that right now would be having a person that could do callback, price & supok which would be Laura Cardwell. The information I provided to Gay & JC indicated that the operation group is processing 6.83 PO’s through the AS400 from 19:00 to 7:59 the next day doing the weekdays, which in my opinion is not a great deal of volume to warrant staff to midnight. I don’t have the phone data for the PO path currently. I will provide the phone path info by Friday. …show more content…
I will follow-up with her later this week.
TRAC Report Missy indicated that the format came from TRAC and it should be a daily report. I will follow-up with Gay & Amanda.
I would like to offer employment to Erica Fahey & Laura Cardwell. On the other temps Ashley Begley is a keeper, Adam & Angie ? and Bernice would stay as a temp but is valuable.
I do appreciate your time yesterday and the confidence that you & Rod has shown in