Case Study Analysis
IIMA PGPX
20.04.2013
Executive Summary
National Cranberry Cooperative, a processing and marketing firm of berries, is facing challenges related to operational efficiency, high overtime cost and lengthy queues of delivery truck.
Analyses of the case lead us to the following propositions to alleviate these problems:
• Channel restructuring: Current practice of manual grading misclassifies significant amount of berries as a superior grade that leads to overpayment of premium meant for class 3 berries. Our analysis shows a strong case for installing a colour grading system which will reduce mislaid payments. The colour grading system will lead to saving that will pay for the cost of installation of the device within one year. • Assembly line: Trend shows that percentage of water harvested berries that currently stands at 70% of the berries delivered to the plant will keep increasing in the future. In our existing set up the dryers that process wet berries are a bottleneck at 600bbls/hr capacity. Our analysis recommends installation of 2 additional driers which will augment the drying capacity to 1000bbls/hr. This will be in line with forecast that quantity of wet berries arriving at the plant will increase in the coming time.
Separator is common resource for handling both wet and dry berries with capacity of 1200bbls/hr. After installing an additional dryer facility, separator becomes a bottleneck at 1200bbls/hr. We propose installation of one additional separator which will increase separation capacity to 1600bbls/hr
• Resource planning – Current mix of staffing level leads to excess overtime payment. We propose to run two shifts during the peak time with mix of non seasonal and seasonal workers to cater seasonal demand and save manpower cost
• Bins : to cater for the increase in the amount of wet berries (Exhibit 1)