GROUP-8
ARITRA ROY, ROLL.NO- 01
AMRITA BHOWMIK, ROLL.NO- 10
SATYAJIT PAUL, ROLL.NO- 11
RITAM CHATTERJEE, ROLL.NO- 12
SOURAV DAS, ROLL.NO- 19
Case Study: A General Definition
The documented study of a specific real-life situation or imagined scenario, for the purpose of training in B-schools and firms.
INTRODUCTION
* Company Name: CONSOLIDATED AUTOMOBILE MANUFACTURING Inc. * Company Profile: Automobile Manufacturing Company.
PROBLEM IDENTIFICATION
Slowness in grievance redressal procedures leading to discontentment among the laborers.
SWOT Analysis: * STRENGHTS : The situation enables the company to identify underlying problems in the working environment which could have lead to a major fallout in the future. * WEAKNESSES : Lack of effective cohesion between laborers and management. * OPPURTUNITIES : The situation opens up an avenue for corporate to detect the core management issues affecting the employee/employer relationship. * THREATS : Hampering of production capabilities leading to a loss in competitive edge.
CASE QUESTIONS 1. What is the primary problem in this case? A. Lack of effective communication between the management and employees with the failure of the Trade Union to act as a buffer. 2. How would each of the approaches to management in this chapter analyze the case? A. The human behavior approach to management would indicate that the corporate entities at the top of the ladder were not properly aware of the discontent of the employees. The socio-technical and management science approach shows how the lack of effective feedback from the employees both at a personal level and at a professional level lead to a breakdown in the chain of command.
3. How should the plant manager restore production on the assembly line? A. The plant manager should improve the conditions of the working environment and provide better facilities to the employees.
The