Case Analysis :
The head of the evaluation division of a lending institution, Mr. George conducted a performance evaluation in an attempt to encourage his group to give their best output. Cecile, one of the senior analysts ended up the lowest, surpassed by the younger ones in spite of the fact that she was much more experienced with necessary training and background to be able to perform her tasks as a project evaluator and took Mr. George’s impression differently. Subsequently, upon noticing that there is no improvement in the past periods after evaluation, George become unapproachable which produce an undesired atmosphere and feeling of hostility among workers and management. Conversely, Cecile was least improved and worsened in the situation.
I. Viewpoint
Mr. George’s Viewpoint
II. Objectives
To bring back the desired psychological atmosphere in the office to the way it was before the performance evaluation was conducted
To reconcile his prior impression that was taken differently by one of the senior analyst, Cecile
To reestablish friendly relations between his group and bring back their trust
To find the best approach in encouraging his group to give their best output and contribute over good productivity
To make possible adjustments and strategy in improving himself and his style for the betterment of good leadership and management.
III. Statement of the Problem
What are the necessary steps George must do in order to save everything that was aggravated?
IV. Areas for Consideration
v The problem arose on the time the performance evaluation was made.
v Cecile ended up the lowest considering that she was much more experienced and had the necessary training and background to be able to perform her task as a project evaluator.
v Cecile took differently the impressions made by George to