Preview

Case Study: Jamcracker

Satisfactory Essays
Open Document
Open Document
434 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Case Study: Jamcracker
Situation
Started in 1999 by the founder of Exodus Communications, K.B. "Chandra" Chandrasekhar, Jamcracker had a clear and simple vision: allow businesses to consume applications like a utility. The vision was simple, but the implementation was difficult. Jamcracker became the pioneer in delivering Software-as-a-Service in the On Demand World. Jamcracker provides software solutions and expertise that Software Companies and Service Providers need to efficiently deliver and manage their On Demand, or Software-as-a-Service Solutions. Jamcracker's Delivery and Management software is a fully integrated solution that provides the process efficiencies to profitably scale an On Demand delivery model and to effortlessly add new applications/services and distribution channels. Focusing on how well its management team negotiated ongoing issues of business model adjustment, competitive positioning, distribution, and especially operational execution would be the company's ultimate success.

Problem Statement
Although Jamcracker has reached such great success, they still face many challenges ahead. Bottom line is that Jamcracker needs to be the world's greatest service-oriented organization, find a way to deliver this world-class support, and make their customers happy.

Alternatives
In order to achieve these goals, Jamcracker will have to learn faster than other companies about how the market evolves, about how they can turn challenges into opportunities.

• Become a next-generation outsourcing vendor: Expand into the broad ASP market, becoming more than just and ASP aggregator.

• Extend distribution efforts upmarket as well as downmarket:
In getting Jamcracker off the ground, its managers decided to focus sales efforts on midsize companies. With the success of current Jamcracker operation, there should be more focus put towards efforts to extend into both bigger companies as well as smaller companies.

• Continue business operation as an ASP aggregator:

You May Also Find These Documents Helpful

  • Better Essays

    Platinum Box Case

    • 1959 Words
    • 8 Pages

    1) This will help keep Jabaking competitive and on their toes for continuous improvement and to be able to provide better value.…

    • 1959 Words
    • 8 Pages
    Better Essays
  • Better Essays

    Platinum Box Case Study

    • 6015 Words
    • 25 Pages

    1) This will help keep Jabaking competitive and on their toes for continuous improvement and to be able to provide better value.…

    • 6015 Words
    • 25 Pages
    Better Essays
  • Good Essays

    Unit 206 Business Admin

    • 1021 Words
    • 5 Pages

    Although it is our goal to be the best and not necessarily the biggest or the most profitable, our success at satisfying customers and motivating employees will bring growth and long-term profitability.…

    • 1021 Words
    • 5 Pages
    Good Essays
  • Good Essays

    By outsourcing to an ASP the solution can only be as good as the provider.…

    • 531 Words
    • 3 Pages
    Good Essays
  • Good Essays

    * Given the business processes you plan to outsource describe the number and types of vendors you will select from. How do these vendors interact (i.e., can one vendor do all of the processed outsourced? Will you outsource to a number of different vendors?)…

    • 580 Words
    • 3 Pages
    Good Essays
  • Better Essays

    CMGT578 Week2 Assignment

    • 822 Words
    • 3 Pages

    In this current IT technology driven age, companies whose primary core competency is not technology may have a difficult time operating and maintaining an IT environment that would give them a competitive advantage in the market place. A large company like Hess, whose mission statement is “…a global company devoted to exploring oil, gas and energy solutions”, would have a difficult time living it’s mission if it was too concerned with how to run their IT infrastructure and the impact it has on their marketing, sales, public relations, communications, and operations capabilities. However, each company must access their unique situation and environment to determine if IT outsourcing is the method going forward. There can be immense fiscal and operational benefits, but also significant risks.…

    • 822 Words
    • 3 Pages
    Better Essays
  • Better Essays

    Outsourcing has become an integral part of many organizations today. Outsourcing has its advantages and disadvantages that organizations will have to weigh to decide whether or not outsourcing is the best possible solution to their current problems and business operations. Outsourcing refers to the process of hiring external provider to operate on a business or organization function (Venture Outsource, 2012). In this case, two organizations or businesses enter a contract where there will be an exchange of services and payments. This paper will discuss the possible risks an organization may encounter in outsourcing in relation to the use of an external service provider for data storage, use of an enterprise service provider for processing information systems applications such as a payroll, human resources, or sales order taking, use of a vendor to support desktop computers, and use of a vendor to provide network support. This document will also discuss the risk mitigation strategies for each individual situation.…

    • 1256 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    Tegan Hrad Write Up

    • 3041 Words
    • 13 Pages

    Yet, when concerning one’s self or a company’s self with such an area as information technology, outsourcing must be looked at with meticulous contemplation in order to guarantee the best possible outcome. Experts, on both sides of the aisle, the customer / purchaser and the outsourced business, must exhibit exemplary communication between the two of them.…

    • 3041 Words
    • 13 Pages
    Powerful Essays
  • Satisfactory Essays

    chapter 4 number1

    • 262 Words
    • 1 Page

    Newcomers can judges companies achievement based on that experiences that we told to them. From there, we can persude newcomers to join us. Therefore, we can enlarge our business.…

    • 262 Words
    • 1 Page
    Satisfactory Essays
  • Satisfactory Essays

    Jurlique Case Study1

    • 607 Words
    • 14 Pages

    Remain in China and focus on revenue growth. Refine marketing and branding to better communicate the company’s core competencies and values. As a result, Jurlique can create sustainable growth leveraging on its current strengths, yielding revenue between 200 and 250 MM by 2018. Believe 100% in Nature.…

    • 607 Words
    • 14 Pages
    Satisfactory Essays
  • Better Essays

    Riordan Outsourcing Plan

    • 2870 Words
    • 12 Pages

    Riordan manufacturing virtual organization is focused on achieving and maintaining financial and resource profitability to sustain growth. The company’s finance and accounting department needs to have a seamless compatibility among its three different sites to provide consistency in data and eliminate redundancy of records and process. Outsourcing has been identified as a method to deliver the solution. Research has been conducted by a team to identify the pros and cons associated with technology outsourcing projects. Scholarly peer reviewed articles are used for identifying the pros and cons. Non-peer reviewed articles will be considered if they are from reliable sources. Outsourcing software development enables Riordan Manufacturing to increase efficiency in satisfying customer needs, storing quality data, and achieving high profits. Risks are recognized to be challenging in system security, personnel satisfaction, and company litigations. More organizations realize the cost savings in offshore outsourcing. Outsourcing could result in potential cost savings, organization-wide consistent reporting, and increased focus on strategic activities. A substantial business transformation will be measured by efficient processes, increased productivity, and optimized strategy for an outsourcing venture. An organization with well managed outsourced functions can result in consistent full benefits of outsourcing.…

    • 2870 Words
    • 12 Pages
    Better Essays
  • Good Essays

    Ups Business Plan

    • 6591 Words
    • 27 Pages

    In today globalise fast paced economy; many companies do not have the internal resources necessary to hire the top talents needed to succeed in the marketplace. With the constant pressure to reduce costs and focus on core competencies, many companies are replying on outsource providers.…

    • 6591 Words
    • 27 Pages
    Good Essays
  • Good Essays

    Is Outsourcing Good

    • 693 Words
    • 3 Pages

    Outsourcing is an attractive mechanism that has been practice for long time and some companies have had positive results. However outsourcing is not a magical path that leads to a profitable and successful business all the time. There are a lot of risks inherent to this practice and any company willing to outsource should evaluate these risks responsibly.…

    • 693 Words
    • 3 Pages
    Good Essays
  • Good Essays

    There is no single, universally accepted definition for strategy. Some understand it as a deliberate plan, drawn up to achieve set goals, others see it more as a process, whereby a company’s decision and actions are made in alignment with opportunities or threats in the industry. Even others define it as a pattern of consistent actions in decision-making and lastly there are those with a military view of strategy, who consider it a manoeuvre to beat and outsmart the competition (Parthasarthy, 2006). By drawing from each of the definitions, one could say that strategy and by extension, strategic management, is constituted of short-term strategies involving managing and planning for the present and long-term decisions and actions, made, taken and implemented by managers to achieve superior competitive advantage, compared to their competitors.…

    • 7197 Words
    • 29 Pages
    Good Essays
  • Powerful Essays

    Lenovo-Case Study

    • 2770 Words
    • 12 Pages

    References: Amelio W.J., 2008, Beyond Outsourcing, to Worldsourcing, Business week, available at http://www.businessweek.com/technology/content/may2008/tc20080529_101827.htm?ch viewed by 10/04/10…

    • 2770 Words
    • 12 Pages
    Powerful Essays