Preview

Case Study of Whole Foods

Good Essays
Open Document
Open Document
1125 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Case Study of Whole Foods
Introduction
Whole Foods divides the employees into teams, which are grouped by departments. Every team goal is to ensure the daily operations are run professional and profitable. The store has several different departments like Seafood, produce, specialty, bakery, customer service, floral, meat, prepared food and grocery.
Based on the information provided these are the job title:
Job A - Customer Service Clerk
Job B - Customer Service Cashier
Job C - Prepared Food Leader
Job D - Prepared Foods Night Shift Supervisor
Job E - Utility Worker Dishwasher
Job F – Grocery Team Supervisor
Job G - Prepared Foods Associate Team Leader
Job H - Associate Store Team Leader
Job I - Grocery Store Team Member

I. Evaluation of Jobs and Job structure

Job A.
This job requires the person to provide excellent customer service, and comply with all applicable health and sanitation procedure as well to prepare food and other items as assigned. Other job requirements are, some deli experience, ability to work with others, and good communicator. The job requires performing other duties and following supervisor request in a timely manner.
Job Title: Customer Service Clerk
Job B. This job requires the person to assist and focus on customer during checkout process. The main responsibility is to perform all cash register functions according with establish procedure and to identify and learn new produce code. The main requirement for this person is to have excellent communication skills for good customer and team relation and team player.
Job Title: Customer Service Cashier
Job C. This job requires the person to provide management and supervision of the Prepared Foods Department, and responsible for team member hiring, development, and terminations. Also is necessary to manage inventory to achieve target gross profit margins and to provide accurate, complete information in the management reports. The requirements for this person are to have two

You May Also Find These Documents Helpful

  • Powerful Essays

    Report Tma04

    • 4361 Words
    • 18 Pages

    as a Breakfast Manager and Inventory Manager Assistant. My roles and responsibilities consists of opening procedures, which are mainly ensuring there is sufficient raw materials available for a smooth breakfast operation, cash handling procedures, which are mainly ensuring there is enough change on the floor available for staff by following company security guidelines, rotation of raw food, following the "first in first out" procedures by monitoring use by dates. This is to maintain the branch's financial position by minimize waste and also provide the best possible quality food for our customers. My daily responsibilities also includes ongoing training and coaching, providing corrective feedback to my crew members, ensuring the correct procedures are followed and maintain a good working…

    • 4361 Words
    • 18 Pages
    Powerful Essays
  • Better Essays

    Hrm598 - Case Study 1

    • 1195 Words
    • 5 Pages

    Given nine untitled job descriptions for the Whole Foods Market corporation, my assignment was to review them, give them appropriate job titles and assign a job structure, explaining my thought process and method of analysis. I was then to evaluate the job descriptions and provide feedback on what information was beneficial and what could be improved.…

    • 1195 Words
    • 5 Pages
    Better Essays
  • Good Essays

    There is a long ongoing battle that is being waged between unions and business since the rise of large corporations. Unions were created to fight higher official corruption and to protect workers from unfavorable conditions and unfair treatment by top-level officials, companies take extreme measures to prevent the creation of unions within their organizations. There are positive and negative effects for both nonunion and unionized companies. Preventing workers from unionizing is a difficult task for organizations especially as they expand into the global arena. More is demanded from employees usually with little added benefits (thus the reason for unionization). A notable successful company is Trader Joe’s, who’s business strategy and cultural…

    • 860 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    His or her primary duty is to provide good customer service, take orders and deliver food. Servers are expected to answer questions regarding the menu. They should be able to work closely with other wait staff and the kitchen to make sure the restaurant is functions efficiently. The additional duties are processing payment, greeting customers, cleaning tables and dining area and setting…

    • 1005 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Case Study Trader Joes

    • 570 Words
    • 3 Pages

    Trader Joe’s has distinguished itself among the supermarket and grocer chains. Trader Joe’s set themselves aside by…

    • 570 Words
    • 3 Pages
    Good Essays
  • Better Essays

    Whole Foods presents an inviting atmosphere to its customers and strives to achieve its vision to “satisfy, delight, and nourish” their customers. Each Whole Foods store offers a wide variety of brand-name and store-brand products, to include produce, gelato and coffee bar, fresh bakery, and deli offerings. Whole Foods also extends the total customer experience with more specialized services such as cooking classes.…

    • 1758 Words
    • 6 Pages
    Better Essays
  • Powerful Essays

    The cornerstone of Whole Food’s strategy is to carry the highest quality, lowest processed-foods, and the most flavorful and natural preserved foods available. Whole Foods deepest purpose is to help support the health, well being, and healing of people (customers, the Whole Foods team, and businesses) and the planet. John Mackey, cofounder and CEO of Whole Foods, attributes the rapid growth and success of Whole Foods to developing and maintaining a uniquely mission-driven company; a company that is highly selective about what is sold, that remains dedicated to its core values and high quality standards, and is committed to sustainable agriculture. Whole Foods wanted to be the international brand for natural and organic foods and be the best food retailer in every community in which Whole Foods Markets were located. The chief elements of Whole Foods strategy are as follows:…

    • 5601 Words
    • 23 Pages
    Powerful Essays
  • Better Essays

    Food Inc. Case Study

    • 1504 Words
    • 5 Pages

    1. How has technology been applied to the food production process? Give/describe at least 3 examples.…

    • 1504 Words
    • 5 Pages
    Better Essays
  • Satisfactory Essays

    shelves with stock. Requires the ability to work accurately and with enthusiasm and to interact well with…

    • 304 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Food Inc Case Study

    • 687 Words
    • 3 Pages

    1. Food production has changed more in the last 10 years than in the preceding 10,000.…

    • 687 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Party

    • 429 Words
    • 2 Pages

    Provided service by serving food and drinks in an attentive and courteous manner while preparing orders and collecting payments…

    • 429 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    Village Volvo

    • 1242 Words
    • 5 Pages

    Friendly, skilled, willing to explain the matter to customer and inform him/her about any other steps necessary whilst reparation…

    • 1242 Words
    • 5 Pages
    Good Essays
  • Good Essays

    (able to solve problems to customers’ satisfaction, do the right things right, consistent service delivery)…

    • 1199 Words
    • 5 Pages
    Good Essays
  • Good Essays

    Business Plan

    • 2492 Words
    • 10 Pages

    A friendly and relaxed service will be provided to the customers. We aim to hire the best people available by training and motivating them through this we will make sure they know " customers satisfaction" is the utter most important, thereby retaining the friendliest most efficient team of staff possible.…

    • 2492 Words
    • 10 Pages
    Good Essays
  • Good Essays

    Food Service

    • 600 Words
    • 3 Pages

    From the street vendors and caterers of ancient Rome to the modern food service industry, food service skills have traditionally been taught through apprenticeship. Many colleges offer food service management programs, but 66 percent of people currently working as servers and managers hold a high school diploma or less and were trained on the job. Sweeping changes in how food is shipped, stored and prepared mean that food service managers need to use the newest technological resources and to balance cost-cutting and effective food storage with the public demand for fresher food with fewer additives and preservatives.…

    • 600 Words
    • 3 Pages
    Good Essays