I think this case illustrates very well the ethical and social issues surrounding the information systems. It is about the accountability, liability and control of the moral dimensions of the information system. Just like a two-sided sword, IS could improve the quality of life while at the same time threaten the well-being of the very same society who enjoy its benefits.
The stakeholders in this case can be divided into three groups. The first is everyone in the society who directly uses or impacted by the system like the doctors, hospital administrations and other actors in medical sectors. Also it touches the patients and even their family who might share the discomfort from the irresponsible use of the dossiers. The second is the people whom the society entrusted the legal system on their responsible hands. And the third are those surrounding Google’s venture in the creation of medical recordkeeping system. This includes Google’s shareholders who risk the loss or profit from the system as well as Google’s employees who might have the same fate with Revolution Health Group LLC. In brief, the stakeholders are everyone.
What are the problems with America’s current medical recordkeeping system? How would electronic medical records alleviate these problems?
America is the world’s third most populated country. With more than 300 million populations (www.cia.gouv), the paper-based medical dossiers become a major bottleneck that could downgrade the efficacy of the country’s overall medical system.
In the form of bits, the data would flow faster and require less space to store than the paper-based dossiers. Additionally data can have the indexes and be extracted to match only the corresponding inquiry thus allows accurate profiling. So information overload can be avoided and the wasted time required to synthesize fractions of data manually will become history.
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