Lisandra Abreu
Course: GSCM-206 Managing Supply Operations
Professor: Albert Lapierre
Date: June 22, 2014
JIT at Arnold Palmer Hospital
Case Study Questions:
1. What do you recommend be done when an error is found in a pack as it is opened for an operation?
a. The most basic and immediate solutions is to get another pack and order a replacement as soon as possible. The packs are not only delivered in a JIT manner but also packed that way as well, they are packed in the reverse order they are used so each items comes out of the pack in the sequence it is needed. Even though the Arnold Parmer Hospital uses the JIT system, they do have spare surgical packs for emergencies but they are bulky, must remain sterile and take up a lot of space. By adopting the JIT system, these types of errors are known instantly and the delivery company can be notified within a day so they can ascertain the reason for the error and take appropriate action to correct the error and ensure that the spare surgical pack is replaced. Reducing the inventory and handling while maintaining an assured sterile supply for scheduled surgeries presents a challenge to hospitals. Using JIT McKesson can track back thru the system and identify the cause of the error and take corrective action.
2. How might the procedure for custom surgical packs described here be improved?
a. One improvement is that the Arnold Parmer Hospital could look at the number of custom surgical packs held in inventory to see if they could be reduced. By reducing their spare inventory of surgical packs from one day to a half a day, would increase efficiency and alleviate space concerns. Another are of improvement is to analyze their issue resolution turnaround time to determine if they can increase their efficiency in dealing with problems that arise. The procedure to drive the custom surgical pack JIT system begins with a “pull” from the doctor’s daily surgical schedule. Hospital personnel