Castle Family Restaurant
Course Project: Stage II
Name
HRM340: Human Resource Information Systems
INTRODUCTION
Various types of HRIS systems and processes have been reviewed to help Jay Morgan and Family Castle Restaurant run more efficiently as a business. Jay Morgan the Operations Manager, have been using outdated methods for scheduling, recruiting, hiring, and answering questions from its employees. Maintaining accurate books and keeping constant communication with the Managers have been a challenge for Jay Morgan. If an accurate HRIS system can be implemented, Jay Morgan will be able to achieve more in business with less time and travel.
BUSINESS ASSESSMENT
Castle Family Restaurant is a family friendly dinning facility that has 8 locations, employing some part time employees and over 40% of fulltime employees. The locations are strategically located across the state of Florida in the hearts of neighborhoods that are suitable for any family. Castle Family provides a simple, old fashioned and pleasant dining experience. “Togetherness” is the culture that is promoted and the goal is to mimic the old fashioned restaurant environment where the family can sit, laugh and enjoy a meal together.
Restaurants compete for customers every day, and proficiency is critical to providing quality customer service. In Rasmussen Reports, National Survey of 1000 Adults, more than 50 percent of Americans reported in 2011 say that they ate at a restaurant at least once a week, with 20 percent reporting eating out twice or more each week” (as cited in The Aspen Institute, 2012). They also reported that the restaurant industry is one of the largest and fastest-growing sectors of our economy, (The Aspen Institute, 2012). Technology needs to be implemented at Castle Family Restaurant so that they can position themselves to easily take advantage of consumer spending.
The staff of any restaurant industry needs to be able to meet the needs of the customers and the Managers
Name
HRM340: Human Resource Information Systems
INTRODUCTION
Various types of HRIS systems and processes have been reviewed to help Jay Morgan and Family Castle Restaurant run more efficiently as a business. Jay Morgan the Operations Manager, have been using outdated methods for scheduling, recruiting, hiring, and answering questions from its employees. Maintaining accurate books and keeping constant communication with the Managers have been a challenge for Jay Morgan. If an accurate HRIS system can be implemented, Jay Morgan will be able to achieve more in business with less time and travel.
BUSINESS ASSESSMENT
Castle Family Restaurant is a family friendly dinning facility that has 8 locations, employing some part time employees and over 40% of fulltime employees. The locations are strategically located across the state of Florida in the hearts of neighborhoods that are suitable for any family. Castle Family provides a simple, old fashioned and pleasant dining experience. “Togetherness” is the culture that is promoted and the goal is to mimic the old fashioned restaurant environment where the family can sit, laugh and enjoy a meal together.
Restaurants compete for customers every day, and proficiency is critical to providing quality customer service. In Rasmussen Reports, National Survey of 1000 Adults, more than 50 percent of Americans reported in 2011 say that they ate at a restaurant at least once a week, with 20 percent reporting eating out twice or more each week” (as cited in The Aspen Institute, 2012). They also reported that the restaurant industry is one of the largest and fastest-growing sectors of our economy, (The Aspen Institute, 2012). Technology needs to be implemented at Castle Family Restaurant so that they can position themselves to easily take advantage of consumer spending.
The staff of any restaurant industry needs to be able to meet the needs of the customers and the Managers
References: AsureForce Software. (n.d.). AsureForce Time & Labor Management. Retrieved September 14, 2012, from AsureForce Software: http://www.asuresoftware.com/products/asureforce Automatic Data Processing, Inc. (2012). Payroll Services. Retrieved September 15, 2012, from ADP: http://www.adp.com/solutions/employer-services/payroll.aspx Hospitality Technology. (2012, September 6). Cloud-based Software Automates Staff Scheduling. Retrieved September 14, 2012, from HT: Hospitality Technology: http://hospitalitytechnology.edgl.com/products/Cloud-based-Software-Automates-Staff-Scheduling-82073 Kavanagh, M. J. (2009). Human Resource Information Systems. Thousand Oaks: SAGE Publications. Panorama Consulting Solutions. (2012). Company. Retrieved October 7, 2012, from Panorama Consulting Solutions: http://panorama-consulting.com/company/ The Aspen Institute. (2012). The Restaurant Workforce in the United States. Workforce Strategies Initiative, 3. The WFC Group. (2010). Home: Workforce Management Implementation Experts . Retrieved October 7, 2012, from The Workforce Consultant Group: http://www.thewfcgroup.com/