Chap010
Chapter9 ANSWERS TO DISCUSSION QUESTIONS
1. Is the form and use of information and decision support in e-business changing and expanding? Why or why not?
Yes, the form and use of information and decision support in e-business is changing and expanding. Certainly changes are taking place in traditional MIS, DSS, and EIS tools, and these changes are being driven by the rapid developments in end user computing and networking. Internet, Web browser, and related technologies, and the explosion of e-commerce activities are also causing rapid change. The growth of corporate intranets, extranets, as well as the Web, has accelerated the development of “executive class” interfaces like enterprise information portals, and Web enabled decision support software tools, and their use by lower of management and by individuals and teams of business professionals. The expansion of e-commerce has increased the use of enterprise portals and DSS tools by the suppliers, customers, and other business stakeholders of a company.
2. Has the growth of self-directed teams to manage work in organizations changed the need for strategic, tactical, and operational decision making in business?
Although there has been tremendous growth in the use of self-directed teams in organizations in order to manage the work, the basics for decision making have not changed that much. Strategic, tactical and operational decision-making continues to be carried out in organizations regardless of how the work is completed. What has changed is the way in which the work is being completed. Through technology, self-directed teams now have new and creative ways of completing their duties. Technology has created an environment where communication, collaboration and teamwork environments have increased importance.
3. What is the difference between the ability of a manager to retrieve information instantly on demand using an MIS, and the capabilities provided by a DSS?
Managers
1. Is the form and use of information and decision support in e-business changing and expanding? Why or why not?
Yes, the form and use of information and decision support in e-business is changing and expanding. Certainly changes are taking place in traditional MIS, DSS, and EIS tools, and these changes are being driven by the rapid developments in end user computing and networking. Internet, Web browser, and related technologies, and the explosion of e-commerce activities are also causing rapid change. The growth of corporate intranets, extranets, as well as the Web, has accelerated the development of “executive class” interfaces like enterprise information portals, and Web enabled decision support software tools, and their use by lower of management and by individuals and teams of business professionals. The expansion of e-commerce has increased the use of enterprise portals and DSS tools by the suppliers, customers, and other business stakeholders of a company.
2. Has the growth of self-directed teams to manage work in organizations changed the need for strategic, tactical, and operational decision making in business?
Although there has been tremendous growth in the use of self-directed teams in organizations in order to manage the work, the basics for decision making have not changed that much. Strategic, tactical and operational decision-making continues to be carried out in organizations regardless of how the work is completed. What has changed is the way in which the work is being completed. Through technology, self-directed teams now have new and creative ways of completing their duties. Technology has created an environment where communication, collaboration and teamwork environments have increased importance.
3. What is the difference between the ability of a manager to retrieve information instantly on demand using an MIS, and the capabilities provided by a DSS?
Managers