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Chapter 4 Revieww

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Chapter 4 Revieww
1. Under the RGT framework, which of the following strategies applies to a business that offers products and services faster and cheapter than the competition? A. run
2. Which of the following data mining tools helps you apply various mathematical models information to discover new information? A. statistical tools
3. The average price of a movie ticket in the city of New York is $8. This is an example of? A. information
4. AskSocrates Is a web-site that provides definitions and descriptions of many concepts. AskSocrates is not peer-reviewed (a group of peers or experts do not verify the quality of information). Because of this, AskSOcrates may not demonstrate which of the following quality attributes? A. validity
5. Which of the following artificial intelligence systems is capable of finding and differentiating patterns? A. neural networks
6. A database management system contains five important software components. Which of the following components allows you to create and maintain the data dictionary? A. data definition subsystem
7. Email, fax, phone, and the web are all ways in which most companies interact with their customers. What term describes this method of communication? A. multi-channel service delivery
8. Which of the following systems uses information about customers to gain insights into their needs, wants, and behaviors in order to serve them better? A.
9. In an nonstructured decision, there may be several “right” answers, and there is no precise way to get a right answer
10. A DSS typically has three components. The user interface management component allows you to communicate with the DSS>
11. According to Porter, when there are amny alternative products or services to the ones your business provides: A. threat of substitute products or services is high
12. Which of the following is true of an information-literate knowledge worker? A> he knows how and where to obtain information
13. Which of the following supply chain activities ensures that

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