7.1: The idea of demand is useful in healthcare because it helps with decision-making and is essential to management. Demand helps answer questions about value and worth. Agents help provide information to ignorant consumers (helps them make better healthcare decisions) and coordinate care, which is an important factor for the necessity of managed care.
7.2: Medical services should not be free because nothing in life is free. If it was free, consumers (patients) would abuse that right and use services until there was no further value to them. Also, the providers wouldn’t have any incentive to offer effective services since they won’t be getting paid for it. Not to mention, the resources (equipment, supplies, etc.) used