Chapter 9 Group Behavior Notes
Chapter 9 Group Behavior
Group- two or more individuals who have come together to achieve particular objectives
Can be formal or informal
Formal group- defined by organizational structure with assigned tasks
Behaviors should engage in are stipulated by and directed toward organizational goals
Informal Group- neither formally nor organizationally structured
Are natural formations in the work environment that appear in response to the need for social contact
Groups are further classified as command, task, interest, or friendship groups
Command Group- organizationally determined and composed of ppl who report to a manager
Task Group- organizationally determined and represents individuals working together to complete a job task work is not limited to immediate superiors, the group can cross hierarchical boundaries example- a problem occurs with the budget, CFO, CEO, and CIO get together to solve issue. They are a task force
Interest Group- ppl who get together to attain a specific objective with which each individual is concerned
Friendship Groups- groups who gather when they have one or more characteristics
There is no single reason individuals join groups most people join groups because…
Security. By joining a group, individuals can reduce the insecurity of “standing alone.” People feel stronger, have fewer self-doubts, and are more resistant to threats when they are part of a group.
Status. Inclusion in a group that is viewed as important by others provides recognition and status for its members.
Self-esteem. Groups can provide people with feelings of self-worth. That is, in addition to conveying status to those outside the group, membership can also give increased feelings of worth to the group members.
Affiliation. Groups can fulfill social needs. People enjoy the regular interaction that comes with group membership. For many people, these on-the-job interactions are their primary sources for fulfilling their needs for affiliation.
Power. What cannot be achieved
Group- two or more individuals who have come together to achieve particular objectives
Can be formal or informal
Formal group- defined by organizational structure with assigned tasks
Behaviors should engage in are stipulated by and directed toward organizational goals
Informal Group- neither formally nor organizationally structured
Are natural formations in the work environment that appear in response to the need for social contact
Groups are further classified as command, task, interest, or friendship groups
Command Group- organizationally determined and composed of ppl who report to a manager
Task Group- organizationally determined and represents individuals working together to complete a job task work is not limited to immediate superiors, the group can cross hierarchical boundaries example- a problem occurs with the budget, CFO, CEO, and CIO get together to solve issue. They are a task force
Interest Group- ppl who get together to attain a specific objective with which each individual is concerned
Friendship Groups- groups who gather when they have one or more characteristics
There is no single reason individuals join groups most people join groups because…
Security. By joining a group, individuals can reduce the insecurity of “standing alone.” People feel stronger, have fewer self-doubts, and are more resistant to threats when they are part of a group.
Status. Inclusion in a group that is viewed as important by others provides recognition and status for its members.
Self-esteem. Groups can provide people with feelings of self-worth. That is, in addition to conveying status to those outside the group, membership can also give increased feelings of worth to the group members.
Affiliation. Groups can fulfill social needs. People enjoy the regular interaction that comes with group membership. For many people, these on-the-job interactions are their primary sources for fulfilling their needs for affiliation.
Power. What cannot be achieved