Characteristics and Behaviors of Effective Counseling In order for the counseling process to be effective for the client the characteristics and behaviors of the mental health counselor must be effective. To be an effective mental health counselor the process must include both the art and science of helping clients when they struggle. This paper will address both effective and ineffective characteristics of the given transcript along with an explanation of how a counselor’s characteristics or behaviors influence a session with a client.
Effective Characteristics This How a client perceives a counselor is very important in how they effective they feel they counselor will be. As stated by Sheperis and Ellis (2010) “the professional counselor’s dress, manner, setting, and style of helping are present in interactions with the public, and if these match the client expectations of what a professional counselor is, the clients begin to believe that counseling may work for them.” Counselors are perceived to be wise, caring, sincere, confident, and self-disciplined. Other effective characteristics of counselors include being punctual, nonjudgmental, caring and be an active listener (NAADAC, The Association for Addiction Professionals, 2013). Active listening will reinforce with your client that you are listening and care about what they are saying. In some situations clients just may just need someone to listen to them, and they cannot get someone to listen to what they want to say.
Characteristic One The first effective characteristic I will identify in the transcript is the following statement made by the counselor: “It seems that you would like to come home to a peaceful environment after a stressful day of work, and when home is stressful, to, you let out all your frustrations.” (Laureate Education, Inc., 2012). This statement is an effective use of paraphrasing by the counselor of what
References: Cooper, J. B. (2010). Counseling microskills. In B. T. Erford (Ed.), Orientation to the counseling profession: Advocacy, ethics, and essential professional foundations (pp. 148–162). Upper Saddle River, NJ: Pearson Education. Healing Paths Counseling. (2013). Five Categories of Ineffective Communication. Retrieved July 6, 2013, from http://www.healingpathcounseling.com/2010/05/25/five-categories-of-ineffective-communication/ Laureate Education, Inc. (2012). Transcript: Effective Counselor Characteristics and Behaviors. Retrieved July 6. 2013, from COUN-6100-15,Intro to Mental Health Coun.2013 Summer Qtr 06/03-08/25-PT1 NAADAC, The Association for Addiction Professionals. (2013). Counselor Characteristics and Training. Retrieved July 6, 2013, from http://www.naadac.org/component/content/ article/57-job-bank/561-counselor-characteristices-and-training Sheperis, D. S., & Ellis, C. M. (2010). The counseling process. In B. T. Erford (Ed.), Orientation to the counseling profession: Advocacy, ethics, and essential professional foundations (pp. 124–147). Upper Saddle River, NJ: Pearson Education.