INTRODUCTION Parallel with the changes in the global arena, the qualification of workforce has been changed. The changes of the qualification required a shift from tradition personnel management to human resource management. With the evolution of human resource it has gained many strategies and has characteristics that help HR mangers to work effectively and efficiently. With the 21st century underway, nonprofit, government, and private organizations seek to adapt to an ever-changing professional environment. Within these organizations, human resources, HR, departments face particular challenges. Their role, human resources management, includes the hiring of new employees, the administration of benefits, and the monitoring of regulations.
THE 21ST CENTURY HUMAN RESOURCE CHARACTERISTICS.
Human Resource Management has evolved considerably over the past century, and experienced a major transformation in form and function primarily within the past two decades. Driven by a number of significant internal and external environmental forces, HRM has progressed from a largely maintenance function, with little if any bottom line impact, to what many scholars and practitioners today regard as the source of sustained competitive advantage for organizations operating in a global economy.
Multiple uprising workforces
One major characteristic of human resources management is serving multiple generations within a single workforce. Today, Baby Boomers, Baby Busters, Generation X, and Generation Y staff members may work in the same organization, often with differing needs, expectations, and strengths. For the incoming workforce, the "hired for life" mentality of the past will be obsolete as workers increasingly change employers after 3 to 5 years of work. Placing more emphasis on proper work-life balance, they will be motivated by learning opportunities and positive feedback. To retain these employees,