Case: It Wasnt About Race or Was It
It Wasn’t About Race. Or Was It?
Group Paper
MNGT 3400, Human Resource Management
For:
Professor Donna Driver
Due: April 22, 2010
Charlotte Nanninga Student #: 2608553 lotje_nanninga@hotmail.com
Alexander Bauduin Student #: 2607363 a.p.v.e.bauduin@live.nl
Sahil Timblo Student #: 3897702 sahiltimblo@gmail.com
Yilmaz Ince Student #: 2660724 yilmaz_ince@hotmail.com
In this assignment, the issue we will deal with is interpersonal conflict within the workplace. We will be required to take on the role of the human resource manager in order to resolve conflict. Moreover, three of the most critical problem statements will be formulated and looked at in depth. Every phase is of underlining importance, as each phase builds on the other. A problem that is ill defined will cause havoc in the resolving process. In the first phase three problem statements must be formulated. Once the critical problems have been identified, then these need to be translated into problem statements. The problem statements should serve as a statement, thereby eliminating any personal value judgments or bias towards the main people involved. Once the three problem statements have been formulated, the next phase to follow is applying Cox & Blake’s six features theory into the context. The six features of Cox & Blake’s theory concern, is how to manage cultural diversity and how it can provide a competitive advantage. The six features are concerned with the changes and adaptations that managers must seek within their firm if it is to be truly a multicultural organization from integrating workers to establishing a flexible model for managing this diversity. The next phase to follow would be to apply the right type of human resource management activities that would help towards conflict resolution. The final outcome should be three action plans. In this final phase a solid plan of attack should be formulated along with each of these three action plans. The idea is that we
Group Paper
MNGT 3400, Human Resource Management
For:
Professor Donna Driver
Due: April 22, 2010
Charlotte Nanninga Student #: 2608553 lotje_nanninga@hotmail.com
Alexander Bauduin Student #: 2607363 a.p.v.e.bauduin@live.nl
Sahil Timblo Student #: 3897702 sahiltimblo@gmail.com
Yilmaz Ince Student #: 2660724 yilmaz_ince@hotmail.com
In this assignment, the issue we will deal with is interpersonal conflict within the workplace. We will be required to take on the role of the human resource manager in order to resolve conflict. Moreover, three of the most critical problem statements will be formulated and looked at in depth. Every phase is of underlining importance, as each phase builds on the other. A problem that is ill defined will cause havoc in the resolving process. In the first phase three problem statements must be formulated. Once the critical problems have been identified, then these need to be translated into problem statements. The problem statements should serve as a statement, thereby eliminating any personal value judgments or bias towards the main people involved. Once the three problem statements have been formulated, the next phase to follow is applying Cox & Blake’s six features theory into the context. The six features of Cox & Blake’s theory concern, is how to manage cultural diversity and how it can provide a competitive advantage. The six features are concerned with the changes and adaptations that managers must seek within their firm if it is to be truly a multicultural organization from integrating workers to establishing a flexible model for managing this diversity. The next phase to follow would be to apply the right type of human resource management activities that would help towards conflict resolution. The final outcome should be three action plans. In this final phase a solid plan of attack should be formulated along with each of these three action plans. The idea is that we
Bibliography: 2) Hollenbeck, N., Wright, G., (2008). Human Resource Management: Gaining a Competitive Advantage, ISBN 978-007-127943-7, MHID: 007-127943-1 3) Hollenbeck, N., Wright, G., (2008). Human Resource Management: Gaining a Competitive Advantage, ISBN 978-007-127943-7, MHID: 007-127943-1 PG 35 4) Hollenbeck, N., Wright, G., (2008). Human Resource Management: Gaining a Competitive Advantage, ISBN 978-007-127943-7, MHID: 007-127943-1 Pgs. 103-105 5) Hollenbeck, N., Wright, G., (2008). Human Resource Management: Gaining a Competitive Advantage, ISBN 978-007-127943-7, MHID: 007-127943-1 Pg. 694 6) Hollenbeck, N., Wright, G., (2008). Human Resource Management: Gaining a Competitive Advantage, ISBN 978-007-127943-7, MHID: 007-127943-1 Pgs. 391-392 7) Hollenbeck, N., Wright, G., (2008). Human Resource Management: Gaining a Competitive Advantage, ISBN 978-007-127943-7, MHID: 007-127943-1 Pg 287 8) Connor, J.C, (2000). It wasn’t about race or was it? Harvard Business review.