charpter 8
A look back
1. How does Scripps Health ensure that employees’ performance helps reach the organization’s strategic objectives?
Performance management is part of Scripps’ annual planning, business strategy, financial and operations processes through collaboration between HR, finance, strategic planning, and operations departments. The performance management process is aligned for all employees in the organization including board and senior executive management and staff employees. Also, the performance management process encourages managers and employees to work together in evaluating performance, setting measureable goals, identifying areas for performance improvement, and recognizing excellent performance.
2. Scripps evaluates employees based on objective measures such as business goals as well as behaviors related to the organization’s values. Is it a good idea to include both objective measures and behaviors in a performance appraisal system? Explain your answer.
It is a good idea to include both objective measures and behaviors in performance appraisal system. Because if the company only measure objective in performance appraisal system, then employee won’t care about their behavior, they only care about how to achieve the business goals with using anyways they can. If the company does both, then employee will care about the behaviors and also care about the business goals.
Discussion Questions
1. What are examples of administrative decisions that might be made in managing the performance of professions? Developmental decisions?
It could be alary administration (pay raises), promotions, retention-termination, layoffs, and recognition of individual performance.
Developmental decisions would be give feedback during a performance evaluation process often pinpoints the employee’s weaknesses.
2. What would you consider the strategy of your university (e.g., research, undergraduate teaching, graduate teaching, a combination)? How might the
1. How does Scripps Health ensure that employees’ performance helps reach the organization’s strategic objectives?
Performance management is part of Scripps’ annual planning, business strategy, financial and operations processes through collaboration between HR, finance, strategic planning, and operations departments. The performance management process is aligned for all employees in the organization including board and senior executive management and staff employees. Also, the performance management process encourages managers and employees to work together in evaluating performance, setting measureable goals, identifying areas for performance improvement, and recognizing excellent performance.
2. Scripps evaluates employees based on objective measures such as business goals as well as behaviors related to the organization’s values. Is it a good idea to include both objective measures and behaviors in a performance appraisal system? Explain your answer.
It is a good idea to include both objective measures and behaviors in performance appraisal system. Because if the company only measure objective in performance appraisal system, then employee won’t care about their behavior, they only care about how to achieve the business goals with using anyways they can. If the company does both, then employee will care about the behaviors and also care about the business goals.
Discussion Questions
1. What are examples of administrative decisions that might be made in managing the performance of professions? Developmental decisions?
It could be alary administration (pay raises), promotions, retention-termination, layoffs, and recognition of individual performance.
Developmental decisions would be give feedback during a performance evaluation process often pinpoints the employee’s weaknesses.
2. What would you consider the strategy of your university (e.g., research, undergraduate teaching, graduate teaching, a combination)? How might the