Cisco Culture
Assessing corporate culture Cisco Systems
MBA 501: Organizational Dynamics and Leadership
Professor: Dr. Bruce Hiebert
Gurjot Singh
Friday, April 09, 2010
TABLE OF CONTENTS
1 Introduction 3
2 About Cisco Systems 3
2.1 Vision, mission 3
2.2 Slogans, legends and myths 5
2.3 Organizational structure 6
3 Human Network and leadership 8
3.1 Employees and rewards 8
3.2 Training and teaching 12
3.3 Leaders’ functions and Change management 13
4 Application of the theory. Conclusion 15
References 17
Introduction
Cisco Systems has leveraged the power of organizational behavior to become one of the world’s leading high technology companies which is spread over 165 countries and has more than 65,000 employees in different hierarchical levels and features in FORTUNE 100 companies. The paper will demonstrate a cultural and operational assessment and analyze whether organization’s behavior fits the organizational development theory. Analysis will help in determining organizational philosophy, mission, vision, values and the work environment. It will enlighten the teaching and role modeling carried out by the leaders in different departments and the way these leaders address the change. The significance of people as the main asset of organizational prosperity and the importance of leadership roles will be demonstrated.
About Cisco Systems
1 Vision, mission
Vision Statement is “Changing the way we work, live, play, and learn.”(Cisco). Values are Trust/integrity, giving back, inclusion, continues improvement, profit contribution (frugality), no technology religion, collaboration/teamwork, quality team, innovation, open communication Mission Statement is Global mission: “ To shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners”. (Cisco, Chambers, J. CEO)
MBA 501: Organizational Dynamics and Leadership
Professor: Dr. Bruce Hiebert
Gurjot Singh
Friday, April 09, 2010
TABLE OF CONTENTS
1 Introduction 3
2 About Cisco Systems 3
2.1 Vision, mission 3
2.2 Slogans, legends and myths 5
2.3 Organizational structure 6
3 Human Network and leadership 8
3.1 Employees and rewards 8
3.2 Training and teaching 12
3.3 Leaders’ functions and Change management 13
4 Application of the theory. Conclusion 15
References 17
Introduction
Cisco Systems has leveraged the power of organizational behavior to become one of the world’s leading high technology companies which is spread over 165 countries and has more than 65,000 employees in different hierarchical levels and features in FORTUNE 100 companies. The paper will demonstrate a cultural and operational assessment and analyze whether organization’s behavior fits the organizational development theory. Analysis will help in determining organizational philosophy, mission, vision, values and the work environment. It will enlighten the teaching and role modeling carried out by the leaders in different departments and the way these leaders address the change. The significance of people as the main asset of organizational prosperity and the importance of leadership roles will be demonstrated.
About Cisco Systems
1 Vision, mission
Vision Statement is “Changing the way we work, live, play, and learn.”(Cisco). Values are Trust/integrity, giving back, inclusion, continues improvement, profit contribution (frugality), no technology religion, collaboration/teamwork, quality team, innovation, open communication Mission Statement is Global mission: “ To shape the future of the Internet by creating unprecedented value and opportunity for our customers, employees, investors and ecosystem partners”. (Cisco, Chambers, J. CEO)
References: Assessing for leadership derailment behaviors. (July 2008). Webcast from Conference Board Inc., New York. Retrieved April 6, 2010, from https://admin.na5.acrobat.com/_a774695181/p45995825/ Bunnell, D Cave, A. (2000, October 4). Senior Cisco staff count up rewards. Retrieve March 24, 2010 from http://www.telegraph.co.uk/finance/4467405/Senior-Cisco-staff-count-up-rewards.html Carter McNamara (n.d.) Chatman, J., O 'Reilly, C., & Chang, V. (2005). Cisco Systems: developing a human capital strategy. California Management Review, 47(2), 137-167. Retrieved March 24, 2010 from Business Source Premier database. Cisco consumer. (2010). The partnership. Retrieved March 24, 2010, from http://www-europe.cisco.com/web/consumer/rockband/about.html Cisco System (2003) Cisco Subnet, (2008 March 3). Cisco workers sing for their ethics training. Retrieved March 29, 2010 from http://www.networkworld.com/community/node/35952 Cisco Systems Inc Cisco Systems Inc. (2004). Cisco’s technology vision for the evolution of networking. Retrieved March 24, 2010, from http://newsroom.cisco.com/dlls/tln/pdf/Cisco_Tech_Vision.pdf Cisco Systems Inc Cisco Systems Inc. (2010). Corporate Overview. Retrieved March 24, 2010, from http://newsroom.cisco.com/dlls/corpinfo/corporate_overview.html Cisco Web site Cisco Web site. (n.d.). Cisco Employee Best Home Network Awards. Retrieve March 24, 2010 from http://www.ciscosystems.com.pe/web/about/ciscoitatwork/trends/home_networking/index.html Cisco Web site Cisco Website. (n.d.). Implements Line-of-Business Organizational Structure, Cisco News. Retrieve 30 March, 2010, from http://newsroom.cisco.com/dlls/fspnisapi9357.html CiscoWebsite .(n.d.) CiscoWebsite .(n.d.). Retrieved March 29, 2010, from http://www9.cisco.com/en/US/technologies/collateral/tk869/tk769/white_paper_c11-458050.html Compensation at Cisco Systems Cisco Systems: An analysis on Organizational Structure for Competitive Advantage. (2008). Retrieved April 6, 2010 from http://marketingmanagement.blogsome.com/category/strategy/ Circeo, K, (2005) Design Your Governance Model to Make the Matrix Work. (2009) People & Strategy, 32(4), 16-25. Retrieve March 24, 2010 from Business Source Premier database. Kerner, S.M., (2008). Cisco 's Recession Playbook. Retrieved March 28, 2010, from http://www.internetnews.com/infra/article.php/3783251 Leading maker of networking products and servers Neilsen, A.H., Becoming an OD Practitioner. Englewood Cliffs, CA: Prentice-Hall, 1984, pp.2,3 Pardeep, S Randy A. Steinberg. (2001). Measuring ITIL, Trafford Publishing, Jan. 2001, ISBN 978-1412093927 Society for industrial and organizational psychology Inc Tampone, K., (2008). CXtec Launches new CISCO division. Business Journal (Central New York), Vol. 22, Issue 40, pg2B Tynan, D Wadhwa, N. (2010). Channel vision: 2010. Retrieved March 24, 2010, from http://www.cisco.com/web/IN/about/leadership/nareshwadhwa_channel_vision.html