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Client Interaction Strategy

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Client Interaction Strategy
Client Interaction Strategy
Consulting for Kudler Fine Foods requires constant communications with all staff and management on various levels. Appropriate influence techniques are important to whether or not the new HRIS software system can be implemented correctly. As the consultant, I will address several tactics that will assist the consultant with an interaction strategy to communication effectively with different members of Kudler Fine Foods. The first tactic is to identify the main players in the change initiative. Next discuss the dynamic of power and leadership in the organization. Then, describe how to leverage the existing power structure to facilitate different phases of the change initiative, and last explain the influence the tactics used will have on the team.
Main Players
The major players are Kathy Kudler, president of the company along with the director of administration and human resources Brenda Wagner, and Harvey Stephens the director of finance and accounting. The two aforementioned department’s support staff members are major players as well. The administrative assistant, HR assistant, accounting clerks, and computer support specialists will be the frontline of defense personnel of the change initiative. They will be hands-on with the application and commit to rolling out the new software system.
Dynamic of Power and Leadership The typically hierarchical arrangement of lines of authority, communications, rights and duties of an organization. Organizational structure determines how the roles, power and responsibilities are assigned, controlled, and coordinated, and how information flows between the different levels of management ("Organization Structure", 2013).
The dynamic of power and leadership of Kudler Fine Foods start with the owner Kathy Kudler. Kathy Kudler has hired individuals to operate company successfully. The following department’s support staff members are major players as well. The administrative assistant, HR

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