CMGT410 Week 1 Individual Memo
National Research Corporation
Memo
To:
Business Managers
From:
Kirill Arushanov cc: Date:
Re:
Qualisys System Implementation
National Research Corporation development team has concluded the implementation of the new Qualisys Survey Processing System (QSPS) and is planning on company-wide roll out by Friday, March 20th 2015.
Project Description
QSPS is the new step in evolution of our company know-how in latest technology for dynamically processing paper version of our patient satisfaction survey division. It allows for virtually any format for the paper surveys as well as processing government compliant CAHPS variations of the surveys that are being implemented in healthcare organizations nation-wide. The new system will provide user-centered experience and intuitive design to allow every branch of the business to operate effectively and efficiently. QSPS system provides company-wide synergy and interoperability between the segments of the process from outbound production, to inbound processing, to analysis and presentation of results to our clients. In order for the success of the project it is required for every business manager to undergo at least 10 hours of training to use the new system and to get familiar with host of new compliance policies.
Stakeholders
Executive Sponsors
CEO
CIO
Users
Business Managers
Analysts
Outbound Production
Inbound Production
Development
Project Managers
Analysts
Developers
Objectives and Outcomes
The main objective of this project is to streamline the production, processing, and analysis of medical satisfaction surveys across the company wide continuum while adhering to the government standards, privacy laws, and new compliance policies. The outcomes of this project include a companywide rollout of the new Qualysis Survey Processing System and end-user training in order to effectively and efficiently utilize the new system to its full potential.
Success Measurement
Since National Research Corporation has chosen a
Memo
To:
Business Managers
From:
Kirill Arushanov cc: Date:
Re:
Qualisys System Implementation
National Research Corporation development team has concluded the implementation of the new Qualisys Survey Processing System (QSPS) and is planning on company-wide roll out by Friday, March 20th 2015.
Project Description
QSPS is the new step in evolution of our company know-how in latest technology for dynamically processing paper version of our patient satisfaction survey division. It allows for virtually any format for the paper surveys as well as processing government compliant CAHPS variations of the surveys that are being implemented in healthcare organizations nation-wide. The new system will provide user-centered experience and intuitive design to allow every branch of the business to operate effectively and efficiently. QSPS system provides company-wide synergy and interoperability between the segments of the process from outbound production, to inbound processing, to analysis and presentation of results to our clients. In order for the success of the project it is required for every business manager to undergo at least 10 hours of training to use the new system and to get familiar with host of new compliance policies.
Stakeholders
Executive Sponsors
CEO
CIO
Users
Business Managers
Analysts
Outbound Production
Inbound Production
Development
Project Managers
Analysts
Developers
Objectives and Outcomes
The main objective of this project is to streamline the production, processing, and analysis of medical satisfaction surveys across the company wide continuum while adhering to the government standards, privacy laws, and new compliance policies. The outcomes of this project include a companywide rollout of the new Qualysis Survey Processing System and end-user training in order to effectively and efficiently utilize the new system to its full potential.
Success Measurement
Since National Research Corporation has chosen a