Colesworth Conflict Management
1. With reference to the Colesworth case study, how could you use conflict management techniques to manage this dispute?
Discuss the following:
a. Procedures for resolution of the dispute (2 marks)
The first step to start a discussion it makes a meeting between employers and direct supervisor, the supervisor needs to know and understand the real necessity of the employers and analyze the context of the situation. After that, the next step it is senior managers in a meeting talking about the problems referred. The thirty step it is between employers, senior managers, and organization, that part needs to discuss the dispute, the best dispute need to be simple, with stages and most need to be solved at workplace, also, need to encourage both …show more content…
Research for details of two trade unions of which some of the workforces may be members. Include name and website address? (2 marks)
One union it is the SDA Union, According to their website “We are the second largest trade union in Australia, with over 200,000 members” and their website it is www.sda.org.au. And the second one it is RAFWU Retail and Fast Food Workers Union and their website it is www.raffwe.org.au
6. In regards to your negotiations with the …show more content…
What is your best outcome? Why? (6 marks)
My best outcome happens when I am one step ahead of the other part before I start my negotiation I need to analyze what I can sacrifice, the scenario of the other part, what is my minimum and what is my best outcome. In that case my minimum outcome it is 5% increase base wage, he is more than inflation rate, the commission increase 4% sales over $12.000 per month, and the penalty rate maintains the same with TOIL. My best outcome because I can increase the base wage, but not more than commission and receive that employees need to sell more.
b. What is your worst outcome? Why? (6 marks)
My worst outcome happens when I don’t have a strategy to a settlement range, in a case of the student's workbook settlement range is when I have prepared an offer to the other person, or what I can compromise or give up. In that case, what is my worst outcome it increases the base wage more than 6%, because of this compromise, even more, my profit margins, I increase my commission rate more than 5% because probably my sales will be increased 10%?
c. What will be your negotiation strategy? (3
Discuss the following:
a. Procedures for resolution of the dispute (2 marks)
The first step to start a discussion it makes a meeting between employers and direct supervisor, the supervisor needs to know and understand the real necessity of the employers and analyze the context of the situation. After that, the next step it is senior managers in a meeting talking about the problems referred. The thirty step it is between employers, senior managers, and organization, that part needs to discuss the dispute, the best dispute need to be simple, with stages and most need to be solved at workplace, also, need to encourage both …show more content…
Research for details of two trade unions of which some of the workforces may be members. Include name and website address? (2 marks)
One union it is the SDA Union, According to their website “We are the second largest trade union in Australia, with over 200,000 members” and their website it is www.sda.org.au. And the second one it is RAFWU Retail and Fast Food Workers Union and their website it is www.raffwe.org.au
6. In regards to your negotiations with the …show more content…
What is your best outcome? Why? (6 marks)
My best outcome happens when I am one step ahead of the other part before I start my negotiation I need to analyze what I can sacrifice, the scenario of the other part, what is my minimum and what is my best outcome. In that case my minimum outcome it is 5% increase base wage, he is more than inflation rate, the commission increase 4% sales over $12.000 per month, and the penalty rate maintains the same with TOIL. My best outcome because I can increase the base wage, but not more than commission and receive that employees need to sell more.
b. What is your worst outcome? Why? (6 marks)
My worst outcome happens when I don’t have a strategy to a settlement range, in a case of the student's workbook settlement range is when I have prepared an offer to the other person, or what I can compromise or give up. In that case, what is my worst outcome it increases the base wage more than 6%, because of this compromise, even more, my profit margins, I increase my commission rate more than 5% because probably my sales will be increased 10%?
c. What will be your negotiation strategy? (3